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Mercedes-Benz of Seattle

Seattle, WA

4.0
1,286 Reviews

2025 Airport Way South

Seattle, WA

98134

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1,286 Reviews of Mercedes-Benz of Seattle

May 18, 2024

Good service he gets me taken care of fast. Don't have to wait long More

by tbro22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bright Friday
May 17, 2024

Hi Patrick, ! Thank you so much! See you next time again! You have a wonderful day! More

by mimiyang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wright, Patrick Hennesy
May 17, 2024 -

Mercedes-Benz of Seattle responded

Thank you for sharing your positive review and kind words! w look forward to assisting you next time here at Mercedes-Benz of Seattle. Safe travels until then!

May 15, 2024

They did a great job with the services and they fixes it. I would recommend them More

by Sergio.fajardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark was from the service department helped me
May 16, 2024 -

Mercedes-Benz of Seattle responded

Thank you for the excellent review of Mercedes-Benz of Seattle, Sergio! It was a pleasure to service your vehicle.

May 12, 2024

I had the best experience of all in the last 6 years . Appreciate everything .that customer service . Thanks More

by abate.getachew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scot
May 13, 2024 -

Mercedes-Benz of Seattle responded

We're so glad to know you had a great experience with us at Mercedes-Benz of Seattle! Your appreciation means the world to our team. Thanks for your kind words about our customer service, and we look forward to serving you again in the future!

May 12, 2024

Great service. Answered my questions and quick turn around. Scott was easy to to talk with made sure everything was done. More

by Mheusdens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
May 13, 2024 -

Mercedes-Benz of Seattle responded

We're glad to know you had a great experience with our team at Mercedes-Benz of Seattle. It's always wonderful hearing that your questions were answered and everything was done efficiently! Thanks for the review!

May 11, 2024

Arby was, hands down, the best service adviser I've ever had—and not just at Mercedes-Benz Seattle, but in general. He was incredibly meticulous, understanding, and kind. I hope I get the opportunity to wor More

by rsamatar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arby ASATOORIANS
May 13, 2024 -

Mercedes-Benz of Seattle responded

Rsamatar, it's great to know that Arby provided such excellent service at Mercedes-Benz of Seattle. We appreciate your kind words and look forward to working with you again in the future!

May 09, 2024

I would absolutely not recommend them. They quoted amount for a fix, which we filed to the insurance. We then took the car to fix along with a recall, for some reason the recall took 3 day More

by german_cars
Recommend Dealer
No
Employees Worked With
Jason
May 14, 2024 -

Mercedes-Benz of Seattle responded

I'm sorry to read about your experience. It's important for us to provide accurate estimates and efficient service, so it's concerning that this wasn't the case during your visit. I'd like to have one of our store managers reach out to you to discuss this further and see how we can make things right. Please get in touch with me at the email address below with your full name and contact number. Thank You Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

May 07, 2024

Highly recommend, Ceaser was so patient demonstrating the car’s features and provided top-notch service. Looking forward to returning! Thank you, Mercedes of Seattle! More

by hadya.attia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ceasar
May 07, 2024 -

Mercedes-Benz of Seattle responded

We're so glad to know that Ceaser was able to provide you with top-notch service and a thorough demonstration of your car's features, Hadya. We look forward to seeing you again at Mercedes-Benz of Seattle! Safe travels until then!

May 03, 2024

Everyone was so polite, friendly and very helpful. I was really impressed also about the cleanliness of the facility. Jason is amazing as an advisory tech and thanks for his excellent service. Cheers More

by fpgworkforce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pascual
May 05, 2024 -

Mercedes-Benz of Seattle responded

We're so glad to know you had a positive experience with our team and appreciated the cleanliness of our facility at Mercedes-Benz of Seattle. Your kind words about Jason's excellent service are much appreciated! Cheers back at you, and thank you for your review!

May 06, 2024 -

fpgworkforce responded

Thank you so much for the excellent service that was provided to my car E class Mercedes Benz, You are all amazing!!!!

May 01, 2024

Excellent customer service. A big change from the previous years when I’ve brought in my cars for services. I sure felt the big difference. More

by jaminseattle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Bellecourt, forgot his name but the tall, smiley Samoan employee 😊, Anetha Baccatti
May 02, 2024 -

Mercedes-Benz of Seattle responded

We're glad to know you noticed a positive change in our customer service at Mercedes-Benz of Seattle. We strive for continuous improvement and your feedback is greatly appreciated!

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