Mercedes-Benz of Seattle

Wonderful dealership, my dealer Michael Zheng try so hard to offer a good deal for me and his service I was so satisfied with 10 out of 10. to offer a good deal for me and his service I was so satisfied with 10 out of 10. More

Excellent Service, Great Knowledge, Good Negotiations. Variety of Selections and Options. Variety of Selections and Options. More

I saw a used car on their website, called in ahead and they had the car ready for me next day to test drive. I liked the car from there on, Nicolai made the process really easy. Going through finance was they had the car ready for me next day to test drive. I liked the car from there on, Nicolai made the process really easy. Going through finance was a breeze and they have everything laid out in a very transparent manner. Will do business with them again for my next car More

The dealership is only as good as the employees we interact with. Bob Barlow at Mercedes of Seattle is my service advisor and he is TERRIFIC! interact with. Bob Barlow at Mercedes of Seattle is my service advisor and he is TERRIFIC! More

Service is HORRIBLE. Check in for service took an hour & they did not contact me for 2 weeks. We bought a new sprinter in August. they did not contact me for 2 weeks. We bought a new sprinter in August. More

Got a GLB. Worked with Bright and it was an excellent experience. I would highly recommend this dealership. The overall process was smooth. I would use them again for my future cars. experience. I would highly recommend this dealership. The overall process was smooth. I would use them again for my future cars. More

Progressive ailments require that I begin using a power wheel chair and not many reasonably sized vehicles can easily accommodate it. The Metris van is a good solution and Keith Donaldson found me the per wheel chair and not many reasonably sized vehicles can easily accommodate it. The Metris van is a good solution and Keith Donaldson found me the perfect vehicle at a very reasonable price. Most of the transaction was completed remotely since I live in Idaho. There were a few minor bumps in the process but Keith handled them all efficiently and professionally. More

Stori Haig did a great job! We can tell they are short staffed but Stori handled it very well. Thank you Stori. Keep up with he good work! Rachel staffed but Stori handled it very well. Thank you Stori. Keep up with he good work! Rachel More

Ammar Khan, General Manager, and Dan McClaren, Sales Representative, were most helpful in working with me to secure the Mercedes Benz 300C 4-Matic which meets my needs. Both men were professional, patie Representative, were most helpful in working with me to secure the Mercedes Benz 300C 4-Matic which meets my needs. Both men were professional, patient and made the selection process a pleasant experience. Their Customer Service was OUTSTANDING - please share this review with both gentlemen. Thank You More

Brought my Mercedes in for repairs to the wheels. Was originally told it would take about a day to make the repairs. It ended up taking 10 days. When I got the car back and drove off 5 miles down the roa originally told it would take about a day to make the repairs. It ended up taking 10 days. When I got the car back and drove off 5 miles down the road the TPS warning went off as 3 of the 4 tires were under inflated and all were at different pressures. I have a shop and compressor at home so was able to correct the problem. Otherwise I would have had to return and wait for them to correct the problem. Not very thorough service. More