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Mercedes-Benz of Silver Spring

Silver Spring, MD

4.9
1,839 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3301 Briggs Chaney Rd.

Silver Spring, MD

20904

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Showing 1,839 reviews

June 21, 2024

Julian is awesome and very knowledgable. He tended to all my needs and exceeded my expectations!! More

by ehall20
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julian Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 19, 2024

Ask for Steve and Lovence! I will always go to Silver Springs outstanding service! Excellent More

by Nicole1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celestine Lovence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin is outstanding
Jun 20, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing Mercedes-Benz of Silver Spring as your first choice for service!

June 19, 2024

Julian was my salesman. He is outstanding. Helping me to find the right car at my budget. Very pleasant with the service. I would recommend this place for any Mercedes purch More

by Fredoz0999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 13, 2024

Mr. Mitchell was very professional, knowledgeable and provided outstanding customer service. He went above and beyond to meet our special request and kept us informed throughout the entire process. Thi More

by Enrollment
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 02, 2024

James McDonald is extraordinary, very engaging, knowledgeable, and this is my third vehicle purchased from him over the past 10 years. His charismatic personality is always welcoming. He was instr More

by vroscoe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 01, 2024

Emphatically exceptional experience! Chevist is very professional, courteous and knowledgeable. Chevist possess the insight to thrive in any work environment but his passion driven commi More

by Sha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Sha responded

Thanks again!

June 01, 2024

Mr. Chevist Mitchell is a professional salesperson, he helped me a lot with all my concerns during my visit to the dealership in silver spring Mercedes Benz. I would recommend him to any customer that i More

by Noluce1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chevist Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 01, 2024

Edward did a great job working with me and helping with great deal! I have been working with him for the past 9 years and have a great experience for the last 4 cars I bought! More

by Mhghazirad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Son
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May Shyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 01, 2024

Edward did an amanzing job as always! Although thinking on changing the brand, his support and excellence client service make us stay with Mercedes. More

by valentinajuliocando
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May Shyne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Mercedes-Benz of Silver Spring responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 31, 2024

The workers are polite, friendly and always out welcoming, and willing to help. They have a strong team working together. More

by Lady D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Rodkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Mercedes-Benz of Silver Spring responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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