Mercedes-Benz of Smithtown

Mercedes-Benz of Smithtown
630 Middle Country Road
St. James, New York 11780

Sales: (631) 265-2204
Service: (631) 265-7139
Parts: (631) 265-2294

Manufacturer: Mercedes-Benz

Most Reviewed Employees
Alan Stricoff Alan Stricoff
Sales and Leasing Consultant
James O'Connor James O'Connor
Sales and Leasing Consultant
Jim Rapp Jim Rapp
Sales and Leasing Consultant
Marni Pineda Marni Pineda
Sales and Leasing Consultant
Joe Baumgarten Joe Baumgarten
Service Advisor
Bill Riedel Bill Riedel
General Manager
Victor Vignau Victor Vignau
Sales and Leasing Consultant
Peter Langlois Peter Langlois
Sales and Leasing Consultant
Vincent Evangelista Vincent Evangelista
New Car Sales Manager
Joe Graziadei Joe Graziadei
New Car Sales Manager
Need a New Car?

Dealership Amenities
Continental Breakfast
After Hours Drop-Off
Automated Car Wash
Cable TV
Customer Lounge Area
Drive-In Service
Express Service
Free Loaner Cars
Free Coffee
Instant Financing
Laptop Computers
Pet Friendly
Parts Store
Rental Car Service Onsite
Shuttle Service
Television
Valet Parking
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 12:00 PM - 4:00 PM

Twenty-Four Month Rating: 4.9/5
64 Reviews
Mercedes-Benz of Smithtown

Overall Score: 5 Star Rating4.9



About Mercedes-Benz of Smithtown
Certified: Mercedes-Benz of Smithtown
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Mercedes-Benz of Smithtown has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Mercedes-Benz of Smithtown
Mercedes-Benz of Smithtown is a member of the Competition Automotive Group, serving Long Island motorists for over 50 years. Started by Joseph Buzzetta, a race car driver for Porsche with a knack for good business and a desire to build an automotive retail and service business on a strong foundation of good business and solid relationships, the company has grown to include 6 dealerships, including Competition Subaru, Competition BMW, Competition Toyota and Scion, and Mercedes-Benz of Huntington.

Mercedes-Benz of Smithtown is proud to be a family owned and operated authorized Mercedes-Benz Dealership on Long Island, NY. Based in Suffolk County, Mercedes-Benz of Smithtown supports numerous local charities and causes.

Vice President Nancmore
y Buzzetta oversees the daily operations of Mercedes-Benz of Smithtown. Her keen business sense and compassionate outlook to the needs of her local community define her as a businesswoman. Nancy's goal is to operate a business with the clear goal of building a customer base of satisfied clients, while giving back to the community at every possible opportunity. Mercedes-Benz of Smithtown offers customers something that every dealership should, and that is consideration and dedication beyond just a sale or service. Won't you stop in today and experience the difference? less


czarcone
5/18/2012 5:33:48 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Stephanie Sagristano, Alan Stricoff

My Review of Mercedes-Benz of Smithtown:
My overall experience at this dealership was excellent. The people I worked with were attentive and gave me time to make informed decisions throughout the process. I felt that I was given a fair price for the car and knowing that they would come to my house, drop off a loaner, bring the car in to be serviced and then return it to me was by far a deal maker. Let's face it - when buying a car what really makes the purchase experience a good one is who you deal with and Mercedes of Smithtown did just that!

Share on Facebook

Was this review helpful to you? Yes | No
binrose
4/25/2012 6:27:32 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Alan Stricoff

My Review of Mercedes-Benz of Smithtown:
I bought two cars from them. So far so good. No pressure, honest and informative. We overlooked an incentive offer but they promply corrected it and refunded me even after the sale. Will do business with them again.

Share on Facebook

Was this review helpful to you? Yes | No
Sandler Sales
4/6/2012 4:35:16 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Alan Stricoff

My Review of Mercedes-Benz of Smithtown:
once i was ready to purchase a S550, Alan actually listened to what I actually wanted the car to do and look like. He was patient and asked many questions to ensure what I looked at was right on the mark. He actually found me a perfect car that just came in. it was a perfect fit- i bought it in an hour and he had it ready the following day. Great Job!!

Share on Facebook

Was this review helpful to you? Yes | No
ranger79
4/5/2012 11:47:43 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Alan Stricoff

My Review of Mercedes-Benz of Smithtown:
Allen and Vic were patient and extremly professional as they found me the exact car that I wanted. My car was fantastic, the transaction was smooth and I drove away feeling very satisfied that I got a good deal, and comfortable knowing that I was dealing with such a professional organization. This is my second car from Smithtown and will definitely be back. I would(and do) recommend them to anyone looking for a great Mercedes at a fair price, and a staff that treats you great and makes a difficult experience painless.

Share on Facebook

Was this review helpful to you? Yes | No
Leoocallaghan
3/31/2012 2:52:26 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Paul DeMicco

My Review of Mercedes-Benz of Smithtown:
I went looking for a certified used C class and Paul was very helpful with both the purchase of the C class and the trade-in of my older Mercedes.He was very personable and professional and spent several hours with me while I test drove several cars. I picked up the new car several days later and he again spent several hours with the delivery and explanation of the cars operation.I would highly recommend Paul and the dealership.Bud

Share on Facebook

Was this review helpful to you? Yes | No
Hatu2002
2/9/2012 6:05:57 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Baumgarten

My Review of Mercedes-Benz of Smithtown:
Everything from the moment you walk in for service to picking up your serviced vehicle including the short wait,service write up and estimate. loaner car,promised ready date and prompt notification when ready via telephone is excellent.

Share on Facebook

Was this review helpful to you? Yes | No
jdallo
1/23/2012 9:46:39 AM

Overall Score: 4 Star Rating   4.4  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: 6

My Review of Mercedes-Benz of Smithtown:
Competition Imports has always been a great dealership for me to use. I have leased or purchased 9 cars from Mercedes Benz of Smithtown . If the service was bad at any time, i would have not come back to get another car. They always make you fell important and welcome and try to get things done for you to make you feel important. the dealership is clean and pleasant and the expereince is always a good one.

Share on Facebook

Was this review helpful to you? Yes | No
jovannalittle
1/20/2012 5:23:27 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Rapp, Bill Riedel

My Review of Mercedes-Benz of Smithtown:
Excellent dealership. Very professional staff who were knowledgeable about their vehicles. The service department took care of any issues very promptly. Looking forward to a long relationship with MB of Smithtown.

Share on Facebook

Was this review helpful to you? Yes | No
KMatt
1/19/2012 8:06:57 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: James O'Connor

My Review of Mercedes-Benz of Smithtown:
I found Jim O'Connor at Smithtown Mercedes Benz to be exceptional. He was helpful, honest, knowledgeable, and fair with no pressure. The dealership and service department are immaculate and all staff are friendly. I couldn’t be happier with my car and my experience at Smithtown Mercedes Benz.

Share on Facebook

Was this review helpful to you? Yes | No
SLSAMG
1/18/2012 3:35:26 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: James O'Connor

My Review of Mercedes-Benz of Smithtown:
I bought three cars from Jim - S500, SL550 and SLS AMG. From beginning to end all three transactions exceeded my expectations. From the receptionist that greeted me to the time I took delivery I felt like royalty. When I brought the cars in for scheduled maintenance again I received well above average service.

Share on Facebook

Was this review helpful to you? Yes | No

Reviews 11-20 >>