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Mercedes-Benz of West Chester
West Chester, PA
1,831 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Top Reviewed Employees
Latest Reviews
December 06, 2021
The worst customer service I have ever experienced with
Mercedes I’m not sure if Cherry Hill Mercedes is that bad after dealing with West Chester Mercedes. Katy Long is the finance manager never returned m
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by Frederickgatling
Employees Worked With
Katy Long , Lynne Knox, Stephen Bjorklund
December 06, 2021
Excellent service, they keep you well informed of any
maintenance issues. Clean and comfortable waiting areas.
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by LMBLYDEN
Verified Customer
Verified Customer
Employees Worked With
Paul
December 04, 2021
I expect “the best or nothing” and my last visit did not
meet that expectation. It was a miscommunication as to when we needed our car finished and I have still not received an answer as to whether my AAA b
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by DANDREW1107
Verified Customer
Verified Customer
Employees Worked With
Jennifer Silva
Dealership Inventory (235 Vehicles)
2024 Mercedes-Benz Maybach GLS 600
new
Obsidian Black Metallic exterior
Automatic
All-wheel Drive
2024 Mercedes-Benz Sprinter 3500XD
new
Obsidian Black Metallic exterior
Automatic
Rear-wheel Drive
Photos & Amenities
- Authorized Accessories Store
- Authorized Parts Store
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Rental Car Service Onsite
- Pet Friendly
- Free WiFi
- Vending Machines
- Television
