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Mercedes-Benz of West Chester - Service Center
West Chester, PA
902 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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902 Reviews of Mercedes-Benz of West Chester - Service Center
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December 09, 2021
Annual Service preformed timely and complete. Paul Graziano handle all requested questions completely and understandably. Three Cheers for Mercedes of West Chester. Graziano handle all requested questions completely and understandably. Three Cheers for Mercedes of West Chester. More
by richiebarbato
Employees Worked With
Paul Graziano
Helpful December 09, 2021
Great Dealership for service. Clean reliable on time, expensive but very dependable. They text with updates and provide details on the service that’s recommended and one to do the service. expensive but very dependable. They text with updates and provide details on the service that’s recommended and one to do the service. More
by M-J-PEREIRA
Verified CustomerEmployees Worked With
Paul Graziano
December 08, 2021
I have used Mercedes Benz of West Chester to service our vehicles over the past 16 years. The sales and service departments have always been outstanding! vehicles over the past 16 years. The sales and service departments have always been outstanding! More
by Jim J
Employees Worked With
Greg Roth
December 07, 2021
I have taken all my cars to WC Mercedes. Excellent service department. Very professional. All work is completed on time and satisfactory. service department. Very professional. All work is completed on time and satisfactory. More
by BOBB147
Employees Worked With
Craig and Danielle
December 06, 2021
The worst customer service I have ever experienced with Mercedes I’m not sure if Cherry Hill Mercedes is that bad after dealing with West Chester Mercedes. Katy Long is the finance manager never returned m Mercedes I’m not sure if Cherry Hill Mercedes is that bad after dealing with West Chester Mercedes. Katy Long is the finance manager never returned my calls as if I never existed only after 20 attempts was someone kind enough to call back and it wasn’t Katy . I wouldn’t buy a Used KeyChain from this dealership. More
by Frederickgatling
Employees Worked With
Katy Long , Lynne Knox, Stephen Bjorklund
December 04, 2021
I expect “the best or nothing” and my last visit did not meet that expectation. It was a miscommunication as to when we needed our car finished and I have still not received an answer as to whether my AAA b meet that expectation. It was a miscommunication as to when we needed our car finished and I have still not received an answer as to whether my AAA battery replacement should be reimbursed by Mercedes-Benz warranty. More
by DANDREW1107
Employees Worked With
Jennifer Silva
December 03, 2021
Great service!! Very accommodating! Alex went above and Great service!! Very accommodating! Alex went above and beyond to take of my car and my time. Great service!! Very accommodating! Alex went above and beyond to take of my car and my time. More
by edsteele
Employees Worked With
Alex
