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Mercedes-Benz of Wilkes-Barre
Wilkes-Barre, PA
281 Reviews
Offering Pennsylvania drivers an extensive selection of new Mercedes-Benz models for sale, our team at Mercedes-Benz of Wiles-Barre is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 281 reviews
October 21, 2023
Fantastic, clean and overall great experience! I would highly recommend this dealership for anyone looking to have easy, fun, purchase experience. I would highly recommend this dealership for anyone looking to have easy, fun, purchase experience. More
by AJ
Helpful October 21, 2023
Anna provided FAST, COURTEOUS, FRIENDLY, and PROFESSIONAL SERVICE - VERY HIGHLY RECOMMENDED SERVICE WRITER - JOB WELL DONE !!!! SERVICE - VERY HIGHLY RECOMMENDED SERVICE WRITER - JOB WELL DONE !!!! More
by frank.j.calabrese
Employees Worked With
October 18, 2023
Absolutely phenomenal! I will never car shop anywhere else! Thank you Kim Eckhart & Team, just heavenly! I will never car shop anywhere else! Thank you Kim Eckhart & Team, just heavenly! More
by capusha1014
October 15, 2023
Kim is the best , kindest, most knowledgeable salesperson. Kim will go above and beyond to get the deal you want . salesperson. Kim will go above and beyond to get the deal you want . More
by ccchris1022
Employees Worked With
October 05, 2023
Excellent customer service! She takes the best care of you while your vehicle is being serviced! Thank you Tori Shaw You're the best! She takes the best care of you while your vehicle is being serviced! Thank you Tori Shaw You're the best! More
by Trisandra Sabb
September 25, 2023
Kim is the best sales rep I know❤️❤️ She helped me with my jeep and finding the right one and not only trying to find the right one she went out of her way to look up the carfax and seeing if it was certif my jeep and finding the right one and not only trying to find the right one she went out of her way to look up the carfax and seeing if it was certified and looked through the whole history of it to see if it was a good vehicle for me. She always makes sure that the car or suv that u are buying is the right and beat vehicle for you❣️❣️❣️and She goes thru the vehicle thru in and thru out to make sure u know all the features of the car. Let's just say this She spends a lot of time with u to make sure u are comfortable and She also makes sure the u will have NO buyers remorse ❤️❤️❤️ More
by unchoops04
Employees Worked With
September 21, 2023
Justin and Dan were incredible. They made buying a car easy. I am so happy with my purchase. Thank you! They made buying a car easy. I am so happy with my purchase. Thank you! More
by Rosemary3467
September 18, 2023
I can’t say enough about Kimberly how kind thoughtful and professional she is I was negotiating my car with her for almost an month she was patient and try to get me the best deal possible and explain to me professional she is I was negotiating my car with her for almost an month she was patient and try to get me the best deal possible and explain to me that this vehicle is fully loaded that’s why it’s a little more than other S560 in the market and she was right after she compared the other cars MSRP Im also very happy with finance manager kason Evens he was very thorough explaining the process to me with out yeah Joe listen right right lol T2 doesn’t do very thin extremely thin. Just put some fans on it. Take the big fan that we have the blue one. There’s a green one out there. Yeah there’s a big dries it right up. take that with you know the one we have the small one the one of the blowup xxxx that’s in the back somewhere that thing blows out everything trying to over sale me any extras !! I highly recommend Kimberly and motorworld for their honesty and professionalism!! More
by shirzay6
Employees Worked With
September 07, 2023
I just want to send a shoutout to Michael McCabe! He is fully knowledgeable, patient, and an all around nice guy! I did not feel pressure at all while buying my first Mercedes. He even put a red b He is fully knowledgeable, patient, and an all around nice guy! I did not feel pressure at all while buying my first Mercedes. He even put a red bow on my new car when I came to pick it up. Thanks Michael for my Mercedes Merch too! Love the Yeti. I will be a Mercedes customer from now on:) More
by hollyrose123
Employees Worked With
August 31, 2023
Calm and proffessional from start to finish. Michael McCabe, my sales person, worked for several days with me to get my trade valued and the car ready for delivery. Remarkable low pressure and Michael McCabe, my sales person, worked for several days with me to get my trade valued and the car ready for delivery. Remarkable low pressure and kind to me and my dog Lou. Michael left the car running and AC on for the dog , while I finished the paperwork. He did everything to get me into the car I wanted. Don’t hesitate to buy your next Benz from Michael! The dealership appreciated my business and although a very big company Motorworld made me feel welcome and the whole experience was pleasant. More
by Bsomerman
Employees Worked With
