Mercedes-Benz of Wilkes-Barre

Michael was a great help, very professional, informative, and he made us feel very comfortable. We definitely recommend him. He is very knowledgeable! and he made us feel very comfortable. We definitely recommend him. He is very knowledgeable! More

Tori is very knowledgeable of the Mercedes-Benz Brand and a professional service advisor! Always a pleasure to deal with and makes sure our vehicles are properly maintained and serviced for us at Casey Dent a professional service advisor! Always a pleasure to deal with and makes sure our vehicles are properly maintained and serviced for us at Casey Dental. More

Kimberly, Although not my sales representative made the experience for ownership of my Mercedes Benz certainly delightful and spent her time teaching me and demonstrating the many functions of the vehicle. experience for ownership of my Mercedes Benz certainly delightful and spent her time teaching me and demonstrating the many functions of the vehicle. It was almost like being on a date a date you would like to go on again. She is certainly an asset to Motor World Mercedes Benz and I have all the confidence in her knowledge of the product and her delightful way! She will most certainly be my next representative! More

You have a great employee in Shane Chabot. He is kind, courteous and respectful. He actually listens to you. He "knows" his product. He explains everything in detail. He is so extremely knowl He is kind, courteous and respectful. He actually listens to you. He "knows" his product. He explains everything in detail. He is so extremely knowledgable and patient, even when he has to explain something to you for the third time. He makes sure that you understand everything about your car before you leave. He is always available for any questions anytime that you call. He always gets back to you asap. You are fortunate to have such a fine person representing your company. More

Excellent, genuine, considerate. Five years later, still remembering this salesperson and this dealership with the utmost respect and appreciation. Five years later, still remembering this salesperson and this dealership with the utmost respect and appreciation. More

Had an excellent experience working w/ Shane! Found the exact car I had been looking for and called the dealership to hold the car. They held it for 2+ weeks while I finalized paperwork and other Found the exact car I had been looking for and called the dealership to hold the car. They held it for 2+ weeks while I finalized paperwork and other formalities. After a long trip from CT, upon my arrival the entire process was smooth and took less than a couple hours complete! Peter did a great job in guiding me through the final leg of the process. He provided recommendations for add-ons to my lease but didn't force me to choose anything I didn't want. Also worked to keep my costs as low as he could! Shane made sure I had good knowledge of some of my cars best features before I left. Overall, purchasing my first AMG was a 10/10 experience! More

If this was the last dealership on earth, I'D WALK WHEREVER I HAD TO GO !!! From RIDICULOUSLY LOW TRADE-IN OFFERS ( THOUSANDS BEHIND BOOK ), OUT RIGHT LIES ABOUT VEHICLES and COSTS, to DISHONEST SAL WHEREVER I HAD TO GO !!! From RIDICULOUSLY LOW TRADE-IN OFFERS ( THOUSANDS BEHIND BOOK ), OUT RIGHT LIES ABOUT VEHICLES and COSTS, to DISHONEST SALES MANAGERS, they have it all !!! I'll NEVER step foot in the MERCEDES BENZ, nor any other dealership, at this STEALERSHIP again. This refers only my most recent experience, I've had SEVERAL OTHERS, that were SIMILAR !!! NEVER, NEVER AGAIN !!! More

Professional from start to finish. Kim, my sales person, worked for months with me to find what I was looking for. Administration did everything to get me into the car I wanted. Would Kim, my sales person, worked for months with me to find what I was looking for. Administration did everything to get me into the car I wanted. Would ever hesitate to go back! More

During my most recent visit to Motorword Mercedes, I again worked with Kim. As Always, I’ve NEVER seen a Sales and Leasing Associate work so hard, to make sure I got another lease of EXACTLY the new Mer again worked with Kim. As Always, I’ve NEVER seen a Sales and Leasing Associate work so hard, to make sure I got another lease of EXACTLY the new Mercedes, another GLC300, SUV, as desired. Another JOB WELL DONE - KIM IS HIGHLY RECOMMENDED IN MY OPINION - A TOTAL PROFESSIONAL !!! More

PETER McMONIGLE FINANCE MANAGER AT MOTOR WORLD IS ABSOLUTELY THE BEST. HE IS COMPETENT AND FRIENDLY. A PLEASURE TO DEAL WITH. HI IS REALLY THE BEST. ABSOLUTELY THE BEST. HE IS COMPETENT AND FRIENDLY. A PLEASURE TO DEAL WITH. HI IS REALLY THE BEST. More