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Mercedes-Benz of the Woodlands

The Woodlands, TX

Overview
Employees
Reviews
Vehicles
5.0
3,184 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,184 reviews

February 27, 2025

Anthony, Mike & Arturo made our experience seamless within a single day. We were extremely under hassle & pressure but they took the stress from under the rug & made it possible for us to purchase our More

by Christopher & Nathalie Ramirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, Christopher! We're thrilled to hear that Anthony, Mike, and Arturo made your experience so seamless. It’s wonderful to know you felt supported throughout the process. Enjoy your dream vehicle, and we appreciate your recommendation!

February 26, 2025

Getting my car repaired was easy at this dealership. No hassle and treated like a VIP. More

by Kelsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Feb 27, 2025 -

Mercedes-Benz of the Woodlands responded

Kelsey, we’re thrilled to hear you had a hassle-free experience and felt like a VIP! Our team strives to make car repairs as smooth as possible. Thank you for your kind words and for choosing us for your needs. We look forward to serving you again!

February 25, 2025

Great service from Luis Osawa. The experience and knowledge of him, represents a great experience in buying a MB. Many thanks More

by jorge.davalos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Jorge! We're thrilled to hear that Luis provided you with such a great experience. Your satisfaction means a lot to us, and we look forward to helping you again in the future!

February 25, 2025

Received lots of help from service in locating new seat belts and new engine cover for my 2015 SL63. Thanks for helping me keep my “baby” looking fresh!! More

by Rhoover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2025 -

Mercedes-Benz of the Woodlands responded

Rhoover, we’re thrilled to hear you had a great experience with our service team! Keeping your SL63 looking fresh is our priority, and we're glad we could assist. Thank you for your kind words and support. We look forward to serving you again.

February 21, 2025

Brought my car in for service and Richard was very knowledgeable and informative when working with us. Car was returned cleaned and within promised time schedule More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for your feedback, Julie! We're glad to hear Richard provided you with great service and that your car was returned promptly and clean. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

February 20, 2025

I wanted to take the time to write this review because I received the most amazing service. From the moment I called to make the appointment, until my boss's car was finished. When I arrived at the dealersh More

by jami_weed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Mercedes-Benz of the Woodlands responded

Jami, thank you for sharing your experience! We're thrilled to hear that Isaiah provided such exceptional service and made the process seamless for you. We appreciate your support and look forward to serving you and your boss again in the future!

February 19, 2025

MBOTW delivered as promised, great service once again. Special thanks to John Watkings, he knows to perfection what you need and make things happen ASAP. Such a great guy. More

by pta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for your fantastic review, pta! We’re thrilled to hear you had a great experience and that John delivered exceptional service. We appreciate your support and look forward to serving you again!

February 18, 2025

This dealership consistently delivers excellent customer service and that’s why I frequent this dealership with my business and service needs. Keep providing that level of service and I’ll continue to suppo More

by myronhopes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Mercedes-Benz of the Woodlands responded

Myron, thank you for your fantastic feedback! We’re thrilled to hear that you consistently enjoy our customer service. Your support means the world to us, and we’re committed to maintaining that high standard for you and all our valued customers. Looking forward to seeing you again soon!

February 18, 2025

Always kept me updated on diagnosis of problems on my car. Let me know when complete and charges as they did. More

by Sbb22broad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Sbb22broad! We’re glad to hear you appreciated our communication and transparency throughout the process. Keeping our customers informed is a top priority, and it’s great to know we hit the mark with you. Looking forward to assisting you again!

February 16, 2025

We are very pleased with the service department and Dealership at MBOTW. John is our service advisor. He is courteous, very knowledgeable and professional. It all started with David Gonzalez our sale More

by Roseap1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Rose! We're thrilled to hear you had such a positive experience with John and David. Our team works hard to provide top-notch service, and it’s great to know the snack bar is a hit too! We look forward to seeing you again!

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