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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,186 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,186 reviews

February 01, 2025

I’ve had the pleasure and sometimes the displeasure with MB fralerships throughout my 50 years with Mercedes-Benz vehicles. MBOTW is far and away my chosen dealership going forward… PS the snack bar is ou More

by ejohngilley
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, ejohngilley! We’re thrilled to be your chosen dealership and appreciate your loyalty over the years. We're glad you enjoy our snack bar too! Your satisfaction means everything to us, and we look forward to serving you again.

February 01, 2025

A very clean environment. ..the people are extremely friendly..easy to like a place like this to do business More

by Brom3009
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Mercedes-Benz of the Woodlands responded

Brom3009, thank you for your fantastic review! We're thrilled to hear you enjoyed our clean environment and friendly service. Your support means a lot to us, and we look forward to welcoming you back soon!

February 01, 2025

Super Service! Very quick and extreme attention to detail. I take all of my MB vehicles here. More

by Gmatocha
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Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Gmatocha! We're thrilled to hear you appreciate our quick service and attention to detail. Your trust in us for your Mercedes-Benz vehicles means a lot. We look forward to serving you again!

February 01, 2025

I needed help with my tire, they delivered professional, fast and thorough service. They walked me through every step. More

by Kelly
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Recommend Dealer
Yes
Employees Worked With
Aiden Exum
Feb 03, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the awesome feedback, Kelly! We're thrilled to hear you had a great experience with our team. Providing professional and thorough service is our goal, and we're glad we could help you with your tire. Your support means a lot to us!

February 01, 2025

I came into MB of The Woodlands late the other night in a panic, tire problem & JR came to my aid by going above & beyond to help me out with solving my problem. He calmed me down & explained what needed to More

by schwardo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
JR
Feb 03, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your experience, schwardo! We're thrilled to hear that JR provided exceptional service and support during a stressful moment, and it's great to know JR's efforts made a difference. We appreciate your kind words and look forward to serving you again!

January 30, 2025

I love MBOTW and wouldn't take my car for service anywhere else. Gaston Reyes is incredibly helpful and knowledgeable. Great overall customer service! More

by karenintexas
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, karenintexas! We're thrilled to hear you love MBOTW and appreciate Gaston's expertise and service. Your support means a lot to us, and we look forward to keeping your car in great shape!

January 29, 2025

Great customer service,, awesome waiting area . Always friendly and knowledgeable staff. It’s nice to get complimentary car wash. More

by elinadrew
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fezan Uddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, elinadrew! We're thrilled to hear you enjoyed our customer service and waiting area. Our team takes pride in providing a friendly experience, and we're glad you appreciated the complimentary car wash. Your feedback means a lot to us. We look forward to seeing you again soon!

January 28, 2025

John Watkins is very knowledgeable, he always responds to my questions and concerns very quickly and clearly he also explains everything to where I understand. He’s also friendly and compassionate. Thank yo More

by cielo1028
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Mercedes-Benz of the Woodlands responded

Cielo, we’re thrilled to hear such positive feedback about John! His dedication and friendly approach truly makes a difference. Thank you for sharing your experience with us, and we look forward to continuing to provide you with excellent service!

January 26, 2025

Trendt was extremely professional, kind positive, and such a gentleman. He really listened to what I was looking for and did a wonderful job of matching me with the perfect vehicle. His approach during t More

by Susan.kruse
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Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Abernathy
Jan 27, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, Susan, for your glowing review! We're thrilled to hear about your positive experience with Trent and Jacob. Our team is dedicated to providing exceptional service, and it’s wonderful to know that we met your needs. Enjoy your new vehicle, and we look forward to seeing you again!

January 25, 2025

Recently purchased a vehicle from your dealership and what a great experience it was. I worked with Fazan and this guy knows how to take care of his customer. Everything I asked him to do, he did it, nev More

by gsmerryman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fezan Uddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, gsmerryman! We’re thrilled to hear about your fantastic experience with Fezan. Our team strives to provide exceptional service, and it’s great to know he made a positive impact. Enjoy your new vehicle. We look forward to serving you again.

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