Mercedes-Benz of the Woodlands

1. Professional and courteous Staff 2. Good communication 3. Comfortable waiting area with coffee and snacks. 4. Car is always returned washed and ready to go. communication 3. Comfortable waiting area with coffee and snacks. 4. Car is always returned washed and ready to go. More

I can always count on MBOTW to take care of me from sale to service to trade-in and next MB. The continued customer service is always professionally delivered and makes me confident in my choice on where to to service to trade-in and next MB. The continued customer service is always professionally delivered and makes me confident in my choice on where to buy my vehicle. More

Excellent service provided by Liz Rincon and the Service Team. Always professional, knowledgeable and communicates throughout the process. Liz had arranged a Loaner for me while my SL and then GLE were in Team. Always professional, knowledgeable and communicates throughout the process. Liz had arranged a Loaner for me while my SL and then GLE were in for annual service. I have been bringing my MB's exclusively here for maintenance and service since 2017. Steve S. More

The purchase of a Sprinter four years ago was possible the best experience I’ve had at a dealership. Very professional and honest approach the finding and financing my traveler. Sprinters were difficult t the best experience I’ve had at a dealership. Very professional and honest approach the finding and financing my traveler. Sprinters were difficult to find. Service has been a continuation of this great experience. Thanks to everyone at Woodlands Mercedes Benz. Stephen Coppin More

We went into the dealership to have service done on our car and while I was waiting I decided to take a look at the show room floor. I have walked this show room floor several times and not had anyone appr car and while I was waiting I decided to take a look at the show room floor. I have walked this show room floor several times and not had anyone approach me until this past weekend. Sammy approached and asked if I needed any help. I asked him about a vehicle and he kindly gave me the information I needed. We left, but Sammy stayed in touch over the next day and he ended up finding us the two cars we were looking for. The experience with Sammy was professional and seamless. He is knowledgeable, listens to your needs, and stays in constant contact through out the process. I would highly recommend MB of The Woodlands and Sammy Mourtada for your next car. More

I was in for service recently and Jacob Abernathy took great care of us. He was pleasant, informative and communicative. I told him I will be requesting him in the future. The store is stunning and the st great care of us. He was pleasant, informative and communicative. I told him I will be requesting him in the future. The store is stunning and the staff is helpful and friendly. More

Fantastic experience for my routine maintenance visit. The entire team was very professional, courteous, efficient, and knowledgeable. Thanks for the outstanding service experience. The entire team was very professional, courteous, efficient, and knowledgeable. Thanks for the outstanding service experience. More

I have been a loyal customer of this Mercedes-Benz dealership since it first opened, consistently entrusting them with the purchase and servicing of my vehicles. The dealership has always demonstrated dealership since it first opened, consistently entrusting them with the purchase and servicing of my vehicles. The dealership has always demonstrated an exceptional standard of courtesy, professionalism, and efficiency. Among the team, Richard stands out as one of the most knowledgeable, attentive, and reliable service professionals I’ve ever encountered, consistently going above and beyond to ensure an outstanding customer experience. More

2015 Mercedes Sprinter - 240,000 miles. I would put this van up against any new van out there. Why?? Because of the service provided at Mercedes-Benz of the Woodlands service dept. I deal w I would put this van up against any new van out there. Why?? Because of the service provided at Mercedes-Benz of the Woodlands service dept. I deal with Juan Renteria there and he is awesome. I am very peculiar about my van (ask him!) and he always is on top of everything. They care about your vehicle and are very honest. I couldn't imagine going anywhere else. A big thank you to Mercedes of the Woodlands! There are still people out there that care about excellence in quality of work and customer service! More

Gaston and his team consistently exceed expectations to ensure comprehensive care for their clients. They deliver exemplary service, which is indicative of the high standards upheld by Gaston, his team, an ensure comprehensive care for their clients. They deliver exemplary service, which is indicative of the high standards upheld by Gaston, his team, and Mercedes-Benz of the Woodlands. More