Mercedes-Benz of the Woodlands

excellent service in a timely manner. Reservations insure prompt attention to your auto. Very good service performed while I waited. Loaner available for extended services. Good location f Reservations insure prompt attention to your auto. Very good service performed while I waited. Loaner available for extended services. Good location for me coming from north of Houston. More

Excellent service Kriss Arbury was my sales person and helped me get the perfect car. The other staff was also wonderful. The building is beautiful and everyone was fri Kriss Arbury was my sales person and helped me get the perfect car. The other staff was also wonderful. The building is beautiful and everyone was friendly. More

Warranty Work The fuel pump on my 2012 SLK 250 went out and I dropped in without an appointment. They pulled the code and discovered that it was the fuel pump, tol The fuel pump on my 2012 SLK 250 went out and I dropped in without an appointment. They pulled the code and discovered that it was the fuel pump, told me it was still under factory warranty and gave me a loaner car, all within a short time frame. I worked with Liz who provided excellent service and communicated clearly and concisely. I have used this dealership in the past when the work was not warranty work and while I can say it is not the cheapest, cheapest is not always the best. I guess you buy a "luxury" vehicle you had better be willing to pay for the service. I do not think the service costs here are any higher than any other dealership but the customer service is much better than other dealerships. They are never pushy here and always provide over the top service. I am never afraid to drop in for service or have them look at my vehicle. More

Compatible rates, pleasant service I am usually skeptible to purchase a used vehicle and this guy was pretty adamant on making a sale to me (lol!) however Kriss Arbury is ready to lend I am usually skeptible to purchase a used vehicle and this guy was pretty adamant on making a sale to me (lol!) however Kriss Arbury is ready to lend an ear to hear your request and is ready find what you are looking for to meet your needs and actually delivered without a glitch or problem. I am 4 hours away one way, it was a long day that day but a very well worth it day. I am a very proud and happy owner of a purchase from Kris and his very enthusiastic team did assist with for my much dreaded but very happy ending car buying experience. More

Mike Lange always delivers Have been operating multiple Mercedes vehicles for almost 20 years, and have been dealing with Mike Lange for probably the last 10 years. Actually, w Have been operating multiple Mercedes vehicles for almost 20 years, and have been dealing with Mike Lange for probably the last 10 years. Actually, we followed him to Mercedes Benz of The Woodlands from prior dealership. He has always been professional, kind, considerate and provides exceptional service - and is a credit to your brand. Knowing we will be dealing with Mike for service issues makes it much easier to consider purchasing another Mercedes produce in the future. Thank you for everything. More

Prompt, professional service At the 50,000 mile maintenance service all issues were handled promptly and professionally and recommendations were made regarding additional items. At the 50,000 mile maintenance service all issues were handled promptly and professionally and recommendations were made regarding additional items. A loaner vehicle made the visit very convenient and minimized time spent. More

Mike Lange provided me with great service on short notice. I had to make a trip out of town and my car was indicating to me I needed the next A service. It was i provided me with great service on short notice. I had to make a trip out of town and my car was indicating to me I needed the next A service. It was in the afternoon and he could have easily said no but he didn't. Got the service done and enjoyed the surrounding of the great new dealership customer area and had a great experience. Even got to check out the new models. More

Excellent customer service. Unbeatable! I had the best experience at MB The Woodlands. Everybody there is extremely nice, the dealership is perfectly clean and arranged with various commodit I had the best experience at MB The Woodlands. Everybody there is extremely nice, the dealership is perfectly clean and arranged with various commodities for customers. You will not want to leave the dealership! Plus the buying experience is made super easy and friendly, not with agressive selling, but with comprehensive and realistic explanations and guidance of the products (which basically sell themselves because of quality!) More

60th Birthday gift! The company I work for (Arbonne International) gives us $800 every month for a white Mercedes Benz. My personal SLK280 is paid off, so I thought it wo The company I work for (Arbonne International) gives us $800 every month for a white Mercedes Benz. My personal SLK280 is paid off, so I thought it would be a great idea to purchase a second one for my husband's 60th Birthday. Monica Sauceda was our Sales Client Advisor and took excellent care of us. Everyone did! Bob Milner, the owner, is very customer service oriented and every time we set foot in the dealership, we are treated royally! More

New Purchase Highly professional and courteous staff welcomed us and worked with us to achieve our objectives in a new car purchase via a very friendly and persona Highly professional and courteous staff welcomed us and worked with us to achieve our objectives in a new car purchase via a very friendly and personal approach that catered to our wishes and desires. More