Back

Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,238 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
Contact Dealership

16917 Interstate 45 South

The Woodlands, TX

77385

Directions

By Type

Showing 3,238 reviews

June 05, 2025

Hamilton Dean was phenomenal for us. He made sure to prioritize our needs and do what needed to be done to get our new Sprinter in a timely fashion. Hamilton was very on top of things fo More

by cpazarealestate24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamilton Dean
Jun 09, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you for the great feedback! We're thrilled to hear that Hamilton provided excellent service and prioritized your needs. Your satisfaction is our top priority, and we appreciate you sharing your experience with us. Enjoy your new Sprinter!

June 04, 2025

Excellent customer service. David Gonzalez is exceptional. I have bought 3 cars for my family in the last 2 years and every experience has been phenomenal! More

by zenyus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks, Zenyus! We're thrilled to hear about your phenomenal experiences with David and our team. Your continued trust means a lot to us, and we look forward to continuing helping you and your family with any future car needs!

June 04, 2025

The MB dealership at the Woodlands has always been very professional and courteous. Always attentive to the various needs I have brought to their attention. More

by keith.bolton.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks, Keith! We're thrilled to hear about your positive experiences here at Mercedes Benz of The Woodlands. Our team prides itself on professionalism and attentiveness, and your feedback motivates us to keep up the great work. We look forward to serving you in the future!

June 04, 2025

Mark is a pro and has never let us down . H e tracks the vehicle when being serviced and we re always satisfied. More

by pkasherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, pkasherman! We're thrilled to hear that Mark consistently meets your expectations and keeps you informed during the service. Your satisfaction is our top priority, and we appreciate your trust in us!

June 03, 2025

Provided excellent, professional, and honest customer service with video feedback and a timely shuttle service. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Mercedes-Benz of the Woodlands responded

We’re thrilled to hear you enjoyed our service! Our team works hard to ensure a seamless experience, and your feedback means a lot. Thanks for taking the time to share your thoughts. We look forward to serving you again!

June 03, 2025

Did a great job getting me in and out very quick. I can’t even get this service in the town that I live in.. More

by fieldscoachllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks, Fields! We’re thrilled to hear you had a quick and positive experience. We strive to provide top-notch service, and it’s great to know we could meet your needs. We appreciate your support and look forward to seeing you again!

June 02, 2025

Our stellar experiences at MBoTW are a direct result of Mark Escobar's knowledge, professionalism and unwavering customer service excellence. From drop-off to pick-up and everything in between, service vis More

by VWu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Mercedes-Benz of the Woodlands responded

VWu, thank you for your fantastic review! We're thrilled to hear that Mark and Erich made your experience exceptional. Your satisfaction is our priority, and we appreciate your loyalty to MBOTW. Looking forward to seeing you again for your next service!

June 02, 2025

I used Mercedes Benz of The Woodlands for my Car and SUV purchases several years ago, but left them the last time I purchased a vehicle....MY MISTAKE! The service I got-even before I purchased this time-ref More

by sheila
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Mercedes-Benz of the Woodlands responded

Sheila, thank you for sharing your experience! We're thrilled to hear that our team’s dedication and leadership made such a positive impression. We’re committed to providing exceptional service, and it’s great to have you back with us. Looking forward to assisting you with your future vehicle needs!

June 02, 2025

Always get the best service here! Have purchased 2 cars, will look to purchase more in the future. Isaiah our service advisor is the best! More

by marblelg1010
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
El Hadji Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, marblelg1010! We're thrilled to hear about your positive experience with Isaiah and appreciate your loyalty. Your support means a lot to us and we look forward to serving you again!

June 02, 2025

Impeccable service, excellent communication, consistent results. I have been using this dealership for 10 years now and wouldn't recommend anywhere else. More

by oshbisser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ghennessys Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, Oshbisser! We're thrilled to hear you’ve had such a positive experience over the past decade. Your loyalty means the world to us, and we’re glad to continue delivering top-notch service and results. We appreciate your recommendation!