Mercedes-Benz of the Woodlands

Marcos was great to work with . He made the buying experience seamless and pleasurable. I would definitely buy from him again. He made the buying experience seamless and pleasurable. I would definitely buy from him again. More

Michael was so great with information and patience as I tried to choose between two models. He smiled the whole way through and really was effective and efficient in working through all of my questions and tried to choose between two models. He smiled the whole way through and really was effective and efficient in working through all of my questions and considerations. Excellent job! More

One star is too much for the service at this dealership, I would give 0 start if I could. I have experienced multiple problems and issues with my car since I went in for a simple battery change last year, i I would give 0 start if I could. I have experienced multiple problems and issues with my car since I went in for a simple battery change last year, including failure of electronic systems, and leaving a locking plier attached to the hinge of the trunk that damaged the roof and lastly when I went to change tires and breaks last week, they gave the car back to me with four out of five bolts missing from front wheel. I was driving the car for few days before I noticed the missing bolts as the wheel started shaking. The lack of quality control and poor service we have experienced is shocking. This location has single handedly done great deal of damaged to Mercedes Brand. More

The check-in with Mark was outstanding. He is knowledgeable, friendly, and a good listener. John was great in timely follow-up of service plans and scheduling. He had my car ready for picku He is knowledgeable, friendly, and a good listener. John was great in timely follow-up of service plans and scheduling. He had my car ready for pickup as promised. Also thanks to Trent for his usual attention to details and friendly support in getting me to the service department. More

Great service with great people, I would definitely buy another car from them. They even came to my house and looked at my 9 year old Sprinter wagon with no charge! another car from them. They even came to my house and looked at my 9 year old Sprinter wagon with no charge! More

It’s always a pleasurable experience visiting Mercedes-Benz of The Woodlands. Everyone is very friendly, helpful, and knowledgeable. My wife and I feel that we’ve found our favorite Mercedes deal Mercedes-Benz of The Woodlands. Everyone is very friendly, helpful, and knowledgeable. My wife and I feel that we’ve found our favorite Mercedes dealership, and plan on being life long customers. Trent Hjuler was our salesman for both AMGs we purchased. His professionalism and knowledge made it an easy decision to buy. He’s always just a phone call, or a text message away to answer our questions and concerns. More

Just a great place to do business--from the super sales group to the perfect service department. Always a pleasure to visit this Mercedes dealership group to the perfect service department. Always a pleasure to visit this Mercedes dealership More

Great dealership to deal with. Friendly, efficient and knowledgeable employees. Will continue to have my car serviced there. Friendly, efficient and knowledgeable employees. Will continue to have my car serviced there. More

Sammy has always acknowledged us by name when he sees us at the dealership. We bought our first and second vehicle in May 2024, from Sammy. He is truly a valuable employee to Mercedes. We will definitely b at the dealership. We bought our first and second vehicle in May 2024, from Sammy. He is truly a valuable employee to Mercedes. We will definitely buy our next car from him/Mercedes. Julian and Mary Duron More

Donald Hutchins provided superior service for me at Mercedes Woodlands. My prior contact was Anthony Walding, who retired, so I thought it would be difficult shoes to fill, but Mr Hutchins did it with Mercedes Woodlands. My prior contact was Anthony Walding, who retired, so I thought it would be difficult shoes to fill, but Mr Hutchins did it with grace & ease. He was very professional, conscientious, and helpful. He emailed me quotes before my work was done, provided a loaner car, and updated me on other issues needed. Not to mention their lounge is the best in the west! They did have massage chairs that they hope to get back soon! It made my car maintenance easy! I will be back! More