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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
3,186 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 3,186 reviews

March 16, 2025

I am thrilled that Mercedes of The Woodlands is our closest dealership, though I would gladly travel any distance for their exceptional service and expertise. The dealership itself is welcoming, and th More

by Ann Y.
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, Ann! We’re delighted to hear about your positive experiences with us, especially with Gaston. Our team is dedicated to providing exceptional service, and it's wonderful to know that we've met your expectations. We appreciate your loyalty and look forward to continuing to serve you and your family!

March 16, 2025

Fantastic professionalism with a zero stress purchasing experience. Our sales executive Marcos was on point at every step. He was an able to work with his executive management to get us the best possible p More

by ebrown2020
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Mercedes-Benz of the Woodlands responded

ebrown2020, we’re thrilled to hear about your fantastic experience! Marcos is a true asset, and we’re glad he could help you find the perfect fit. Thank you for sharing your feedback, and we look forward to serving you again in the future!

March 16, 2025

Troy was amazing! He made buying a new car so easy! He is super knowledge able and cares about his clients! 100% recommend Troy when buying a new or used vehicle! More

by Rachel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
El Hadji Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Mercedes-Benz of the Woodlands responded

Rachel, we're thrilled to hear about your positive experience with Troy! His dedication to helping customers is truly commendable. Thank you for recommending him – your support means a lot to us! Enjoy your new car!

March 14, 2025

It was a wonderful, no pressure experience. Everyone was very professional and knowledgeable. I particularly enjoyed working with my salesperson Marlos Morales. Thank you! More

by hester_judy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
XAVIER VARGAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Mercedes-Benz of the Woodlands responded

Hester, thank you for your fantastic review! We're thrilled to hear you had a wonderful experience and that Marcos made a positive impact. Our team is dedicated to providing professional service and your feedback means a lot. We look forward to assisting you again in the future!

March 14, 2025

Marcos was great! Very polite, listened to our wants/needs and concerns, and worked to get us into the vehicle that best suited us. Highly recommend Marcos to anyone w More

by Liz.Worley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the awesome feedback, Liz! We're thrilled to hear that Marcos provided you with such great service and helped you find the perfect vehicle. We appreciate your recommendation and look forward to welcoming you back to Mercedes Benz of The Woodlands!

March 13, 2025

Just completed A service at Mercedes Benz of The Woodlands on 03-12-2025. Once again, the job planning and service delivery was excellent. I was regularly informed and advised of what needed to be More

by HerbertO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Mercedes-Benz of the Woodlands responded

Herbert, thanks for your fantastic feedback! We're thrilled to hear that Gaston and the team provided you with excellent service and communication. Your continued support means a lot to us, and we look forward to serving you again soon!

March 13, 2025

Just completed non standard service at Mercedes Benz of the Woodlands, outstanding customer experience as always. The ease and convenience of scheduling the appointment to the punctuality of service recept More

by HGOmar
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Mourtada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Mercedes-Benz of the Woodlands responded

HGOmar, we’re thrilled to hear about your outstanding experience! It’s wonderful to know that Mark and our team made your visit seamless and enjoyable. We appreciate your loyalty over the years and look forward to continuing to provide top-notch service for your vehicles!

March 13, 2025

Trinidad located the car that I wanted and made my leasing experience very quick and painless. More

by Meredith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trinidad Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your experience, Meredith! We're thrilled to hear that Trinidad made your leasing process smooth and efficient. Your satisfaction is our priority, and we appreciate your feedback. Enjoy your new vehicle.

March 09, 2025

Hopefully I can express my gratitude with my experience at The Woodlands location. Trent was not my original sales person, but since I’ve interacted with him with the options of upgrading in the future his More

by Mcleanalesha7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob
Mar 10, 2025 -

Mercedes-Benz of the Woodlands responded

Mcleanalesha7, thank you for the fantastic review! We're thrilled to hear about your positive experiences here at Mercedes Benz of The Woodlands and that Trent and Jacob have consistently provided you with top-notch service. Your appreciation means a lot to us, and we look forward to welcoming you back!

March 08, 2025

Every one is very courteous, helpful, and knowledgeable. Loaner car process was very smooth and quick. More

by Sutton_alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks, Sutton_alex! We're thrilled to hear you had a great experience with our team and the loaner car process. Your feedback means a lot to us, and we look forward to serving you again!

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