Mercedes-Benz of the Woodlands - Service Center

"The Best of the Best" The best service advisor I have ever encountered in eighteen years as a Mercedes Benz owner has been with Mike Lange at Mercedes Benz of the Woodlands The best service advisor I have ever encountered in eighteen years as a Mercedes Benz owner has been with Mike Lange at Mercedes Benz of the Woodlands. Mr. Lange is definitely a cut above from other service advisors. He displays a genuine and caring heart to truly satisfy the customer instead of ensuring financial gains for the company. In additions, the entire service team sets themselves apart with a warm, friendly, and professional attitude that is instantly felt upon arrival. This dealership is a perfect model of perfection! There is no doubt about it, I will be purchasing my next Mercedes Benz soon from Mercedes Benz of the Woodlands with Mike Lange and the amazing Mercedes Benz staff. Keep up the great work!!!!!! More

Amazing ly awesome.. That is the type of service our Service advisor: Mike Lange provides.. Whereever he goes, that where we service our vehicle..Best qualit ly awesome.. That is the type of service our Service advisor: Mike Lange provides.. Whereever he goes, that where we service our vehicle..Best quality in all aspects! More

Absolutely Awesome Service Top notch facilities with superb customer service. Took my E-350 for regular service and I got a loaner in return until the work was completed. Liz Ri Top notch facilities with superb customer service. Took my E-350 for regular service and I got a loaner in return until the work was completed. Liz Rincon took great care of me. She goes out of the way to make the customers feel special. Pays close attention to detail. Liz is a professional in every sense of the word. More

Service Our service visit at MBOTW was very good. Mike Lange told us how long the task would take and met the timeline he stated. Everyone is always courteo Our service visit at MBOTW was very good. Mike Lange told us how long the task would take and met the timeline he stated. Everyone is always courteous, super-friendly and extremely helpful. More

Service on my ML350 2010 We went to the dealer to have our ML350 serviced. We followed Michael Lange from the Houston dealer to the Woodlands. He is the reason we purchased. We went to the dealer to have our ML350 serviced. We followed Michael Lange from the Houston dealer to the Woodlands. He is the reason we purchased....and will continue to purchase.... a Mercedes Benz. I have been purchasing new vehicles since the 1960's and Michael is without peer in taking care of his customer. We have had wonderful experience with our Mercedes vehicles, and Michael has enhanced our experience. Our rental is ready, our service time is short, our notifications are timely. NO ONE enjoys taking a day off to take care of car service, but Michael makes it as painless as possible. More

Fantastic Sales Experience We came into your dealership on a Friday to have our 2015 ML350 serviced (check engine light). While waiting for a loaner I walked thru the showroom We came into your dealership on a Friday to have our 2015 ML350 serviced (check engine light). While waiting for a loaner I walked thru the showroom to see what the 2016 SUV's were doing. There I met Nelson, and told him we were not in the market for a new car, although I really liked the GLE350. So he would have to make us an "OFFER WE COULD NOT REFUSE" before we would buy the car. Well, HE DID!!! Shortly thereafter we drove out in our GLE350! We are very happy with the sales and financing experience we received. On Sunday "mom" told us she wanted a new car but was on a tight budget and would probably settle for a pre-owned. I put in a call to Nelson (yes on Sunday) told him the situation and we made an appointment to meet on Monday. A few hours after meeting Nelson she bought a 2016 C300!! We are ALL very happy!! Mom (age 87) is in the car of her dreams!!! More

Perfect customer service! This was my first visit to the dealership. Liz Rincon was assigned as my service advisor. She was very informed, very helpful and most importantly v This was my first visit to the dealership. Liz Rincon was assigned as my service advisor. She was very informed, very helpful and most importantly very courteous. She took care of the issues for which I brought my vehicle in, put me in a service loaner unit and had my vehicle ready the same day. I had a prior commitment that evening and there was not a problem with me returning the loaner the next morning. When I arrived for pick up, I was in and out of the dealership in less than 15 minutes! I am very pleased and impressed with Liz and MB of the Woodlands. I will be back soon for my Service B. More

I love it! I've been to all the other Mercedes dealerships in Houston and this one is the best. I got a flyer in the mail and decided to try it and I'm go glad I've been to all the other Mercedes dealerships in Houston and this one is the best. I got a flyer in the mail and decided to try it and I'm go glad I did!! Plus Mike Lange is there! I love him! I met him at one of the other dealerships, but then he was gone. Little did I know he was at Mercedes Woodlands! If I had know that I would have been going there a long time ago!! There is a nice area to sit and watch tv, there is a nice little business center with computers (where I spend most of my time) they have food, snacks, drinks. It's lovely. More

great new north Houston Mercedes dealer I have had several cars serviced at the new Mercedes Benz of the Woodlands dealership. I have worked with two of the service advisors, Mike Lange and I have had several cars serviced at the new Mercedes Benz of the Woodlands dealership. I have worked with two of the service advisors, Mike Lange and Liz Rincon. They are both VERY professional, do exactly what they say they will do and make the service experience truly amazing. I have known one of the mechanics (Mark Wright) for many years and I'm so pleased he is there. I would highly recommend this dealer for sales or service. More

Stellar Customer Focus Mercedes-Benz of The Woodlands takes customer service and customer satisfaction to a whole new level. Staff is friendly, competent, and a pleasure to Mercedes-Benz of The Woodlands takes customer service and customer satisfaction to a whole new level. Staff is friendly, competent, and a pleasure to work with at all times. They truly put the customer first and let you know they value your business. More