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Merchants Auto

Hooksett, NH

4.5
1,928 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 1,928 reviews

February 19, 2017

Great I am a repeat customer and had a wonderful experience. Went above and beyond to ensure my happiness as a customer. Thank you! I would recommend to oth More

by Rob.simoneau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Mathews
Apr 25, 2017 -

Merchants Auto responded

"I am a repeat customer and had a wonderful experience. Went above and beyond to ensure my happiness as a customer. Thank you! I would recommend to others 100%" Thank you for sharing your experience with us we appreciate you. Remember your once a week free car wash. Scott Rienert 1-800-288-699

February 18, 2017

Great staff made it easy It was my first time buying a car through a dealership and Merchants made it incredibly easy. I went in with a couple cars in mind and Joe Hodgson was More

by Peter from Manchester
Recommend Dealer
Yes
Employees Worked With
Joe Hodgson
Apr 25, 2017 -

Merchants Auto responded

"It was my first time buying a car through a dealership and Merchants made it incredibly easy. " Thank you for sharing we appreciate you and remember to visit us for your free car wash once a week. Question or concerns please call me. Scott Rienert 1-800-288-6999

February 16, 2017

What a Great Experience! So many questions answered by Lisa Petrucelli and she got right to work did not waste a minute! I was very happy with my service. Very flexible as my More

by Sarah A O'Keefe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Petrucelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Coimbria
Apr 25, 2017 -

Merchants Auto responded

"So many questions answered by Lisa Petrucelli and she got right to work did not waste a minute! " Thank you for sharing your experience with us we appreciate you. Remember to visit one a week for a free car wash , Scott Rienert 1-800-288-6999

February 16, 2017

Great staff! I went in for an oil change today and was helped by Rudy Makara. My experience was great. Rudy was very nice and helpful. While I'd prefer to stay in More

by Laura from Raymond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Makara
Apr 25, 2017 -

Merchants Auto responded

Thank you for sharing we appreciate you and remember to visit us for your free car wash once a week. Question or concerns please call me. Scott Rienert 1-800-288-6999

February 15, 2017

Just looking to possibly upgrade our vehicle. This was the best auto buying experience we have had (and we're old!). Our intent was just to look to see if we were ready and willing to upgrade our More

by Joan an Daved Tinker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis, Mike Amburg, Scott Rienert
Apr 25, 2017 -

Merchants Auto responded

"This was the best auto buying experience we have had (and we're old!).: Thank you for sharing your experience with we appreciate you . Scott Rienert Internet Manager

February 14, 2017

Finding a car for my mother and I My Mother and I were both very stressed about finding a new vehicle but Rodney was an amazing help! He went above and beyond to service us and make us More

by Obiwanjenobi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Coimbria, Rodney Mathews
Apr 25, 2017 -

Merchants Auto responded

"He went above and beyond to service us and make us feel both calm and welcome at Merchant"s Auto." Thank you for sharing your experience with us we appreciate you. Remember to visit us once a week for your free car wash . Scott Rienert 1-800-288-6999

February 12, 2017

Great experience they did what it took. Seth did a great job with the deal. Very helpful and respectful. Great salesman. The team was very welcoming and my son loved the popcorn. More

by Allen Robert Demain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Duncklee
Apr 25, 2017 -

Merchants Auto responded

Thank you for sharing your experience with us we appreciate you. Remember to visit us once a week for your free car wash . Scott Rienert 1-800-288-6999

February 11, 2017

Best Customer service and quick car buying! Our sales man Mike Amburg was amazing from beginning to end. He listed to what we had to say and didn't try to switch the car we wanted at all. The ca More

by Nichole K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Amburg
Apr 25, 2017 -

Merchants Auto responded

"Our sales man Mike Amburg was amazing from beginning to end. He listed to what we had to say and didn't try to switch the car we wanted at all. " Thank you for sharing your experience with us we appreciate you. Remember to visit us once a week for your free car wash . Scott Rienert 1-800-288-6999

February 10, 2017

Good team of selling and financing people. Thanks Mark Just bought a 2014 Buick Mark was a great sales person. Team also got great financing! This was my second vehicle from Merchants We always tell peo More

by ;xxxxxxxxxx
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis, Mark Chartrand
Apr 25, 2017 -

Merchants Auto responded

"This was my second vehicle from Merchants We always tell people to go there" Thank you for sharing your experience with us we appreciate you and remember to visit once a week for your free car wash. Questions? Call anytime Scott Rienert Internet Manager 1-800-288-699

February 10, 2017

Great experience Working with Rodney was great. He was patient, helpful, and took the time to make sure all my needs were met. I had a much better experience than I ev More

by Heath12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Mathews
Apr 25, 2017 -

Merchants Auto responded

Thank you for sharing your experience with us we appreciate you and remember to visit once a week for your free car wash. Questions? Call anytime Scott Rienert Internet Manager 1-800-288-699

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