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Merchants Auto

Hooksett, NH

4.5
2,063 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,063 reviews

November 29, 2023

Did what they had to to put us in a car we like that met our needs More

by BEAMASON61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merchants Service Center
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Merchants Auto responded

Thanks for your review! We're glad we could help get you what you were looking for,

November 27, 2023

Armando is awesome! Thanks to Merchants Auto I have been able to gain my confidence, freedom, stability, and ability to work, back! So grateful for Armando and Merchants More

by Cggarand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Merchants Auto responded

Thanks for this incredible review. We are so happy to have been able to help. Congratulations on your Jeep!

November 27, 2023

My husband and I worked with Damian twice. He was by far the best sales professional I have dealt with. We spent quite sometime at Merchants, (only because I’m picky) and he made sure we got w More

by nhheidigagnon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Merchants Auto responded

Heidi, thanks so much for taking the time to leave a review about your experience. It's not picky, it's knowing exactly what you want! We're glad to hear that Damian was able to help!

November 26, 2023

Incredible selection of top quality vehicles! Super easy to select the right vehicle for your needs! This is the first time buying completely online and I am very happy with my purchase. More

by clafarge77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gregoire
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Merchants Auto responded

Thank you for taking the time to leave a review. We're happy you found the online buying process simple and efficient.

November 26, 2023

Wasn't happy with the five phone calls that I received before I was able to come in for my appointment. Once I got there the staff was very helpful. The service manager finance manager and salesperson wer More

by pbenjaminsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Merchants Auto responded

Thanks for your feedback! The sales staff is pleasantly persistent and we're glad to here you were able to get what you were looking for!

November 26, 2023

Hada an AWESOME experience with Armando V. Filled out application to get pre-approved, then went down and picked out the vehicle I wanted. In and out, no hassle, best experience at a car deale More

by peaseinapod500
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Petrucelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Merchants Auto responded

Thanks for taking the time to leave a review! We're so happy to hear you were able to get the vehicle you wanted and had a great experience!

November 25, 2023

Steve Francoeur was awesome to deal with Process was very efficient. Would certainly recommend Merchants and Steve to anyone looking for a commercial vehicle More

by tastytreatcandy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Francoeur
Nov 28, 2023 -

Merchants Auto responded

Thanks for your review. We're happy to hear Steve was able to assist you!

November 19, 2023

Lisa made the buying process as smooth as possible and got me into a car extremely fast, thank you Lisa and merchants for the 2020 Terrain! More

by Kliskamitch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Petrucelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Merchants Auto responded

Thanks for taking the time to share about your recent experience with Lisa! We're happy to have been able to help.

November 18, 2023

Friendly and fair prices. This is my first financed vehicle I couldn't be more satisfied More

by cherylcota23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Petrucelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Merchants Auto responded

Cheryl, we're so happy to hear about your experience. Congratulations on your new Subaru!

November 18, 2023

Nice place to deal with, got a barely used van in great condition at a nice discount over buying new. Would deal with again. Thank you! More

by mikedelpre
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Duval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Merchants Auto responded

Congrats on your new van. We're happy to have been able to help get you into a great vehicle at a great price.

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