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Merchants Auto

Hooksett, NH

4.5
2,063 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,063 reviews

November 18, 2023

Very friendly, fast paced, communicative, and overall great service. I'm a first time driver, and will most definitely be returning! More

by jennycronis921
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt Swett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Merchants Auto responded

Jenny, thanks for sharing your review. We're grateful to have been able to help you find your new vehicle.

November 17, 2023

I worked with Lisa and she was very efficient and helpful thank you so much More

by mjm52421
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Petrucelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Merchants Auto responded

Thanks for your review! We're so glad to hear Lisa was able to help you with your new Nissan.

November 15, 2023

So many products to choose from, but the particular vehicle I wanted was down the street. It was an easy ride and it was my test drive. More

by SUNNYLIZZ9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Staff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Merchants Auto responded

Thanks for taking the time to share your experience. We're glad we could help you get into your new vehicle.

November 14, 2023

Joe Bowker was great. He helped me find the right van for my needs and budget, and explained everything very well. He was respectful and made me feel comfortable with the More

by jeliyesil
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Bowker
Nov 21, 2023 -

Merchants Auto responded

Thank you for taking the time to leave this review. We're so happy to hear that Joe was able to provide you with a great experience. Congratulations on your new vehicle!

November 13, 2023

Peter was amazing! !! I am truly thankful for all of his time and effort to get me into my dream car!!! Thank you Peter!! More

by racheleagan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Phaneuf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Semir Hasanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Merchants Auto responded

Thanks for your review. We're so happy to hear about your positive experience with Peter. Enjoy your new vehicle!

November 13, 2023

I was skeptical when I arrived and learned I could not get financed for the vehicle I wanted but Armando didn't give up and I was able to get into a much newer and nicer vehicle than I ever expected! I be More

by DANNO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Staff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Merchants Auto responded

Daniel, thank you so much for taking the time to share your experience. We're so glad to hear we were able to get you into a great vehicle. Enjoy!

November 13, 2023

Lisa is amazing to work with. She was respectful through every aspect of the process. She went above and beyond to help me get into a reliable vehicle that was perfect for me and More

by Joanna723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Petrucelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Surprenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Merchants Auto responded

Joanna, thank you for sharing your experience. This is exactly the type of customer service we expect to provide our customers with and Lisa is a natural. Enjoy your new vehicle!

November 11, 2023

They were great. I would definitely buy another car from them. Service was great. Had my car in less than a hour an hour. More

by sstodayja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merchants Service Center
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Merchants Auto responded

We're so glad to hear you had a great experience and look forward to helping you again in the future!

November 11, 2023

Love my van purchae. The purchasing process was a beeeze. I was in and outof there in no time. They do not take crazy fees. Definitely would recommend them to friends More

by mosiac00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Chavanelle
Nov 13, 2023 -

Merchants Auto responded

Thank you so much for taking the time to share your experience. We're happy to have been able to help!

November 10, 2023

Very accommodating to my preferences regarding wanting a new car, plus nice customer service from Tobi and the guy who did my warranty! More

by loebmaia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toby Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Merchants Auto responded

Thank you for taking the time to leave a review. We're glad Toby was able to assist you!

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