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Merchants Auto

Hooksett, NH

4.5
2,063 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,063 reviews

November 03, 2023

I’ve never been so relaxed at a dealership. No stress or hard selling…completely laid back. I loved it. More

by dczup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Staff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Bowker
Nov 06, 2023 -

Merchants Auto responded

Thank you for your review. We're so glad you had a great experience!

November 02, 2023

It was a fun experience and I am loving my car. Looking forward to road-trips with best friend who also bought her vehicle there. More

by Denine C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toby Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Merchants Auto responded

Denine, we're so glad to hear you had a great experience. Enjoy your new vehicle!

November 02, 2023

This was a great experience a Merchat auto I was treated with well respect thanks More

by BBGLIFE5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kurt Swett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Merchants Auto responded

Congratulations on your new vehicle! We absolutely strive to make each interaction positive and respectful.

November 01, 2023

I had a great experience with Michael Kolts! Left with a car that was perfect for me the same night! More

by jesseblackler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Staff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Semir Hasanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Koltz, Timothy Randlett
Nov 06, 2023 -

Merchants Auto responded

Jesse, thank you for taking the time to leave a review. We're glad to see you had a handful of positive interactions with our team. Congratulations on your new car!

November 01, 2023

Very Quick and easy process to purchase vehicles we had been renting for the summer. More

by c
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin Rush
Nov 06, 2023 -

Merchants Auto responded

Thanks for your review, C! A quick and easy process is exactly what we hope all of our customers experience.

October 31, 2023

I thought everyone was extremely nice. They go me into a car I wanted and met my needs. Would definitely recommend them More

by cherylcota23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Petrucelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus I think.
Nov 06, 2023 -

Merchants Auto responded

Cheryl, thank you for taking the time to leave your review. We're glad to hear our team helped provide you with a great experience and got you the car you wanted! Congratulations!

October 31, 2023

Merchants is a reasonable dealership for what they deliver. Prices are acceptable and the service is good. More

by jsandler12345
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Roy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Merchants Auto responded

Thank you for your review! We appreciate your honest feedback.

October 30, 2023

My experience was very quick and professional. Joe was attentive to my needs and pleasant work with.. More

by Dave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Staff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Merchants Auto responded

Dave, we're glad to hear you had a great experience at the dealership and with Joe! Enjoy your new vehicle and we look forward to assisting you in the future!

October 30, 2023

Everyone was great. Armando and Marcus went out of their way to make sure car was registered before heading back to Florida. Jay in service addressed my issues immediatel More

by the2thfre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merchants Service Center
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Robillard
Nov 06, 2023 -

Merchants Auto responded

Thank you for taking the time to leave this review. We're glad our team was able to assist you in getting everything you need. Enjoy Florida!

October 29, 2023

Jared was awesome, professional and I was in and out. Glad I chose to come to merchants, definitely will be back in the future. More

by Garrett Mullen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Dobens
Nov 06, 2023 -

Merchants Auto responded

Garrett, thanks for your review. We're so happy to hear you had a great experience with Jared! Congrats on your new car!

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