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Merchants Auto

Hooksett, NH

4.5
2,063 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,063 reviews

September 27, 2023

Their experience was awesome. This is my second vehicle from them and their professionalism is unmatched. Quite the speedy process, go see Ron More

by jennaalbert89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Staff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Semons
Oct 02, 2023 -

Merchants Auto responded

Hi Jenna, We appreciate the review and thankful for your repeat business. We look forward to assisting you again in the future. The Merchants Team

September 26, 2023

Bob L made the whole process very easy & most importantly, quick. Very much appreciated. Thank uou More

by ehoglund13
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sales Staff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Merchants Auto responded

Hello- Thank you for your review. We are glad that your experience working with Bob was quick and easy and hope that we can assist you again in the future. The Merchants Team

September 26, 2023

Great experience. Great follow up! Nice people to work with and will again soon Thank you More

by patrick81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merchants Service Center
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2023

It was a great experience. The salesman and loan officer made it an easy process. More

by LTCRAWFORD01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Normand
September 26, 2023

Joe Bowker was as accommodating as any sales associate I've ever dealt with. He was at once friendly and professional and did all he could to make sure I got the outcome I had hoped for. More

by JJDELOIS
Recommend Dealer
Yes
Employees Worked With
Brian Surprenant
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Bowker
September 26, 2023

There was confusion on the numbers and bank to use. Took three tries to get it right. Would have thought spending over 40 thousand dollars the vehicle would of had a full tank of fuel. More

by brynn0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Staff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Surprenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Randlett
September 25, 2023

Jared was great to work with. I had a pretty tight budget and he was able to get me into a SUV! My experience with everyone was terrific! More

by Maria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Staff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elias
September 24, 2023

Easy to work with. Didn’t have out of state title and they got for me. More

by the2thfre
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Armando Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Robillard
September 24, 2023

Joe was great to work with. He was professional, friendly and eager to find the right car for our needs. More

by wheelspc97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Staff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe was in sales and Marcus in finance. Both were excellent.
September 23, 2023

Armando was amazing he treated me more then a customer. Told him what I had and what I wanted and for the first time I actually got what I wanted.We connected on a whole never level . Definitely coming bac More

by adampaulsm89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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