Merchants Auto

Worked with me really well on finding the right vehicle for me, and the price point I was looking to stay at. for me, and the price point I was looking to stay at. More

They were patient, helpful and understanding. Helped make the process quick and run smoothly. The place was clean and inviting. Helped make the process quick and run smoothly. The place was clean and inviting. More

This dealership provides me 2 prices for 1 vehicle, took weeks to complete the sale and then on top of that completely screwed up the title to which is still botched 1.5 months post sale yielding my vehicle weeks to complete the sale and then on top of that completely screwed up the title to which is still botched 1.5 months post sale yielding my vehicle useless to own. This sales and title unit needs extensive re training. More

Toby Pena was amazing when I came to purchase another vehicle at Merchants. (My last vehicle lasted over 7 years, with an excess of 190k miles on it.) I came to trade in my vehicle and purchase my next o vehicle at Merchants. (My last vehicle lasted over 7 years, with an excess of 190k miles on it.) I came to trade in my vehicle and purchase my next one. Toby was attentive, took the time to listen to what I was looking for. Found me multiple options, and I had my financing, and my new car faster than I thought possible. I want to say that the showroom was extremely busy the day I came in and despite helping multiple people, I did not have to wait for anything, nor feel rushed. Toby was always smiling and obviously loves his job, and he's great at it. More

The car I was sold is already having problems and I have only had it for one month. I have been told I am stuck with this car no matter what. Compared to the service I had received years ago when I purchase only had it for one month. I have been told I am stuck with this car no matter what. Compared to the service I had received years ago when I purchased my first car from Merchants I am at awe with the difference in the service. More

You give 750 for repeat customers. Then charge a 750 dealer service charge? Doesn’t seem right. Was never offered any oil changes or promotions that I was the first car I bought. Had Then charge a 750 dealer service charge? Doesn’t seem right. Was never offered any oil changes or promotions that I was the first car I bought. Had me sign up for Auto pay. Been a mess. How do I save money? And there’s a monthly charge I was not informed of. Been on the phone with them 6 times. Then I pay 26000 for a car and I have 2 different sets of tires. Doesn’t seem right to me. My fault for not asking questions. I feel I was taken advantage of. Didn’t even know the price of the car til I signed papers and it was too late then. Did not want May payments to be so high. My fault. I was alone and nervous. Should of asked more questions. Disappointed is an understatement More

My partner and I came into Merchants Auto on Monday 7/17/2023 to purchase a green Ford Sprinter Van for our business. Upon arrival, a wonderful gentleman by the name of Cory Normand greeted us with a g 7/17/2023 to purchase a green Ford Sprinter Van for our business. Upon arrival, a wonderful gentleman by the name of Cory Normand greeted us with a great smile and assisted right away. Cory took his time to walk us through the car buying process and answered every question that was thrown at him with ease. He was professional at all times while dealing with us and is a true class act! When it came time for sealing the deal with paperwork, Cory walked us over to a finance gentleman by the name Logan Loring. I would like to thank Logan as well for being a true professional and advising us on an important warranty that we initially declined. Because of Cory's professionalism and demeanor we will be purchasing our future vehicles from Merchant's Auto. During these times it is difficult to find people that actually still care about what they do. Cory and Logan are great examples of why you should purchase your next car from Merchants Auto! Thank you kindly, -Thinh (Anthony) and Sinh More

Friendly, knowledgable professional sales people who went far beyond what was expected to make sure I had a pleasant experience. far beyond what was expected to make sure I had a pleasant experience. More

Quick to respond,friendly people. Changed my mind on viechal. Bought new car in stead. Changed my mind on viechal. Bought new car in stead. More