Metro Ford of OKC

I just purchased my fourth vehicle from Metro Ford. Jesus Esquivel was the sales representative on each purchase. He is outstanding with a world of knowledge on every vehicle. I pass several ford deale Jesus Esquivel was the sales representative on each purchase. He is outstanding with a world of knowledge on every vehicle. I pass several ford dealers to buy from Metro. If it were not for Jesus I might purchase from one of them. I would travel as Roos the state to work with him. As a matter of fact all the personal there are very caring and want you to be over joyed with your purchase. I cannot give the dealership enough praise. More

We used the pick up and drop off service for our truck to get services. They picked up our truck at 9am and had dropped back off 11:30am . The lady that helped was super nice and helpful with rescheduling. W get services. They picked up our truck at 9am and had dropped back off 11:30am . The lady that helped was super nice and helpful with rescheduling. We will use this service again in the future. 10 out of 10 More

They are a great group of amazing people to work with. Great customer service experience. Very knowledgeable. Great customer service experience. Very knowledgeable. More

I would have loved it if they would have started my car every blue moon. Had to get a jump when I picked it up. But Mr Jeff was awesome so friendly and helpful. Even with my indecisiveness every blue moon. Had to get a jump when I picked it up. But Mr Jeff was awesome so friendly and helpful. Even with my indecisiveness More

Great dealership , Great Employees I had a wonderful experience and will recommend friends and family to go their experience and will recommend friends and family to go their More

Traded in my truck for a new truck at Metro Ford. I had found the truck online, when I went to look at the truck in person they had it pulled to the front and ready to go. Chris Derrick stayed late t I had found the truck online, when I went to look at the truck in person they had it pulled to the front and ready to go. Chris Derrick stayed late to wait on me to get off of work to come look at it. Rocky made sure I got a good rate while financing the truck and they were both very nice and helpful. More

I scheduled an oil change for my 2015 Ford Fusion, having my daughter take it in, leaving both mine and my daughter's phone number in the appointment. When she got there, she was told that they were backed my daughter take it in, leaving both mine and my daughter's phone number in the appointment. When she got there, she was told that they were backed up and it would probably be a couple of hours. They confirmed that she would be waiting for the car, but then never got back to tell her what was done, what needed to be done, or if it was done. After 2 hours, I got a call, even though I had informed them when I made the appointment it would be my daughter waiting, and had provided my daughter's phone number. The "Service Advisor" never went to check on my daughter, even though he had been told she was waiting. When my daughter went to the front desk, she was told it had been waiting/complete for approximately 1/2 hour. The woman then took my daughter to the Cashier, where she paid. The "Service Advisor" said that he left a VM on the phone listed (when I checked my phone, there was no VM), however, why would he do that, when they had CONFIRMED she was waiting on the car in the WAITING AREA? More

My experience with the Brian Chan was fantastic. I was treated with respect and answered all my questions and concerns. When I'm ready for another truck/car I will be back to work a deal. Every pers I was treated with respect and answered all my questions and concerns. When I'm ready for another truck/car I will be back to work a deal. Every person I came into contact with was great. Everyone was very kind. I would like to say thanks to everyone.... More

Overall it was a good experience. Communication needs improved from the salesman. Financing was awesome. Communication needs improved from the salesman. Financing was awesome. More