Brian Benson
Brian Benson at Metro Ford of OKC
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Brian Benson

Salesperson

Metro Ford of OKC

2800 West I 44 Service Road
Oklahoma City, OK 73112

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3 Reviews
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3 Reviews

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3 Reviews of Brian Benson

May 10, 2024

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Employee Rating

Brian was really personable, and easy to deal with. My only issue was upon delivery he wasn’t as knowledgeable about the vehicle itself. Garage door openers he told me just to “YouTube” it. When spendi More

by BARTON1224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juaquin Blanco, Vincent Willis

May 10, 2024

Metro Ford of OKC responded

Thank you for your feedback, BARTON1224. We're glad to hear that you had a generally positive buying experience with Brian. We apologize for any inconvenience regarding the knowledge gap on the vehicle specifics. We appreciate your input and will use it to improve our service. If you have any further questions or concerns, please don't hesitate to reach out.

April 20, 2024

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Employee Rating

Brian and Patrick were excellent. As far as the sales manager, I was less impressed. More

by rgwood4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Randall, Patrick Watson

Apr 24, 2024

Metro Ford of OKC responded

Thank you, rgwood4, for your feedback! We're glad to hear that Brian and Patrick provided you with excellent service. We're sorry to hear that your experience with the sales manager was not as impressive. We appreciate your honesty and will use your feedback to improve our service. If you have any further concerns or need assistance, please don't hesitate to reach out. We're here to help!

April 06, 2024

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Everyone is friendly but, when you get in the office. Watch & listen closely. They charge you for not having a trade in. They charge a maintenance fee whether you want it or not so, you come back again More

by ericgay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Fitzgerald

Apr 08, 2024

Metro Ford of OKC responded

Thank you for sharing your experience, Ericgay. We appreciate your feedback and take it seriously. Your satisfaction is important to us, and we apologize for any confusion or frustration regarding our fees and processes. We will review your concerns internally to ensure better clarity and transparency for our customers moving forward. If you have any further questions or need assistance, please feel free to reach out to us directly.