Denise Anderson

Chris and his team did a fantastic job of taking care of my new Bronco. my new Bronco. More

Helpful 0

Report | Print

Had my Ford focus towed for a diagnostic test for transmission problems they told me the car wouldn't start need a battery said nothing was wrong with the transmission they said I also had a oil lea transmission problems they told me the car wouldn't start need a battery said nothing was wrong with the transmission they said I also had a oil leak from a gasket needed a strut or something on the axle wanted 2500.00 I did get the car started and of course my overheating transmission warning light came on when back out there talked to the service manager about some recall work the did on my door latch that won't lock now and about my transmission he was nice and said I can bring it back because he has a better transmission mechanic and about the door latch well I paid a 180.00 already and of course he said they would chargee to check out the transmission but i can't afford to have it towed back out there so I'll just have to charge it to the game and take the lost More

Helpful 0

Report | Print

Denise is always great with taking care of my truck. She always explains what I need and goes above and beyond. She always explains what I need and goes above and beyond. More

by JGROVE1965 Verified Customer Verified Customer

Helpful 0

Report | Print

I had an appointment and arrived on time, but as told it would be 1.5 hours because there were two others ahead of me. I would have scheduled a different day if I’d known they were triple booked. would be 1.5 hours because there were two others ahead of me. I would have scheduled a different day if I’d known they were triple booked. More

by Andrea44 Verified Customer Verified Customer

Helpful 0

Report | Print

They were friendly, fast and got my car working correctly again. Good communication, kept me informed of services performed again. Good communication, kept me informed of services performed More

by artisticglass Verified Customer Verified Customer

Helpful 0

Report | Print

Justin is always polite even when I have a million questions. Thank you for all your hard work. questions. Thank you for all your hard work. More

by aknapp Verified Customer Verified Customer

Helpful 0

Report | Print

She was great. Only problem was I made my appt thru the ford app and I guess it didn’t let the dealer shop know. Only problem was I made my appt thru the ford app and I guess it didn’t let the dealer shop know. More

by bwoodward4 Verified Customer Verified Customer

Helpful 0

Report | Print

Great service department. Very timely and communicate often every time I time my cars in. Very timely and communicate often every time I time my cars in. More

by BrentM Verified Customer Verified Customer

Helpful 0

Report | Print

The difference is real! Metro Ford has a great group of people! Always happy to work with Denise! Metro Ford has a great group of people! Always happy to work with Denise! More

by Dennis Gros Verified Customer Verified Customer

Helpful 0

Report | Print

Best dealership experience I’ve ever had! 100% will be going back to see Giovanni! 100% will be going back to see Giovanni! More

Helpful 0

Report | Print