Metro Honda - Service Center

I went in for a free winter check up of my car because there was a squeeling noise from the front wheel. I knew it was the break pads but shocked to hear it costs 279$ (with free installation) for replaci there was a squeeling noise from the front wheel. I knew it was the break pads but shocked to hear it costs 279$ (with free installation) for replacing them. The agent, Juan, was exaggerating that they were original Honda pads with life time warranties, blah, blah, blah. When I asked him why the original brake pad with the car did not carry life time warranty, he tried to cover it up saying this was offered by metro honda... I asked him for 5mins and googled on brake pad prices in my iphone and found they were no where close to 279 and told him I would check few other options outside. Then he was trying to tell me that those brake pads would not even last for a week and he was ready to pay $100 as a bet. I walked off. The next day I called their parts selling department and I was told it would cost me 77$ and this was even more shocking. I wanted to talk to the manager and I was told he was busy and he would give me a call later. I even told them that I would write reviews about them on the internet but to no avail. These guys charge ridiculously higher amounts. Dont ever go to MYMETROHONDA, you will only lose your money. I have to tell you this too - I was quoted 2900$ for extended warranty on my car whereas DCH Honda quoted only 1800$. So beware beware. Do you homework before you go to them, so that you dont fall prey to their brainwashing - these selfish idiots. More

Metro Honda is by far the best Honda service dealer in the ny and nj area. The facility is clean, organized and the people know what they are talking about. A guy named Joe helped me, he got me right in e the ny and nj area. The facility is clean, organized and the people know what they are talking about. A guy named Joe helped me, he got me right in even though I didn't have an appointment, he had me back to work in a couple of hours. I will definitely use them in the future. More

Rachel kept me informed throughout my repair. She was fair and honest showed me the old parts and kept true to her original estimate. I will continue to see rachel for all my honda service needs. The ser fair and honest showed me the old parts and kept true to her original estimate. I will continue to see rachel for all my honda service needs. The service dept is open 7 days a week and to 9v pm on weekdays More

I have been working with Rachel for 2 years with my 2005 accord. She is honest, pleasant and best of all keeps my accord running perfectly. I have tried other repair places but noone can cvompete with the s accord. She is honest, pleasant and best of all keeps my accord running perfectly. I have tried other repair places but noone can cvompete with the service I get frtom Rachel at Metro Honda. They are number 1 in my book. More

THE SERVICE DEPT WAS GREAT ,THE SERVICE ADVISOR WAS VERY INFORMATIVE ACTUALLY TOOK ME OUT TO MY VECHILE AND SHOWED ME WITH THE TECHNICIAN WHAT WAS WRONG WITH MY VECHILE ,BECAUSE MY CAR WAS MAKING A SCREECHI INFORMATIVE ACTUALLY TOOK ME OUT TO MY VECHILE AND SHOWED ME WITH THE TECHNICIAN WHAT WAS WRONG WITH MY VECHILE ,BECAUSE MY CAR WAS MAKING A SCREECHING NOISE WHEN I STOPPED.I DONT KNOW MUCH ABOUT CARS BUT THEY TOOK THE TIME OUT TO SHOW AND EXPLAIN ALL THE REPAIRS IN A PROFESSIONAL MATTER,ADDRESS MY CONCERNS WERE VERY PATIENT AND FIXED MY BABY NOW ITS RUNNING LIKE NEW AND IM SO HAPPY AND THANKFUL FOR THE GREAT SERVICE.WHILE I WAS WAITING IN THE SERVICE WAITING AREA THEY HAD BAGELS AND COFFEE,FREE WIFI,PLASMA TVS,IT WAS A GREAT EXPERIENCE OVERALL AND I WILL CONTINUE TO BRING MY CAR IN FOR SERVICES BECAUSE THEY KNOW HOW TO KEEP MY CAR RUNNING GREAT. More

My service experience was wonderful! I didnt have an appointment but they had bo problem fitting me right in. They were friendly and very professional. Promised me I would only wait 1 hour and only wait appointment but they had bo problem fitting me right in. They were friendly and very professional. Promised me I would only wait 1 hour and only waited 40 mins! Metro Honda service department will always have my business. More

had my vehicle serviced very helpful staff very knowledge able vehicle was done when promised fully explained bill when i picked up vehicle they had my vehicle cleaned before i picked it up i will definatly able vehicle was done when promised fully explained bill when i picked up vehicle they had my vehicle cleaned before i picked it up i will definatly bring my vehicle back to them for service and recomend friends with hondas to service there vehicle there More

I have serviced my civic all over metro is the fairtest and quickest -I won't go anywhere else. -I have been dealing with Dfanny two times he is honest and fair, keeps me posted on progress and keeps my ci and quickest -I won't go anywhere else. -I have been dealing with Dfanny two times he is honest and fair, keeps me posted on progress and keeps my civic in tip top shape. They also have free coffee and bagels while I wait. More

Metro Honda has saved my vacation. When my 2006 Accord stalled out after it was packed for our drive to Florida we called Metro. They sent a tow truck on Saturday morning and had us on the road by 11:30 W stalled out after it was packed for our drive to Florida we called Metro. They sent a tow truck on Saturday morning and had us on the road by 11:30 WOW. They took us in, replaced a belt and water pump pully all while my kids were entertained by the computer cafe in their waiting room. Metro Honda has a new customer in my family. More

Ok here is the problem, first you are overcharged from sales down to parts. Take a look at how many mechanics are replaced every year. Great renovations but guess who pays for it, the customer. They shoul sales down to parts. Take a look at how many mechanics are replaced every year. Great renovations but guess who pays for it, the customer. They should send them away and Give Hudson Honda a chance to shine since they are the ones who really care about the customer. More