1,251 Reviews of Metro Honda - Service Center
Appreciate the professionalism and dedication of staff. Always friendly and respectful in following up the next day to see how everything went. Always friendly and respectful in following up the next day to see how everything went. More
I felt conned and upsold on pricing and available parts for recall. I will not return for recall. I will not return More
Great service and efficient Knowledgeable staff Friendly comfortable waiting area with coffee beverages phone charging station and internet access comfortable waiting area with coffee beverages phone charging station and internet access More
I was happy with everything concerning my visit on 4/12/2023 except for 1 thing......the cashier person. When she saw I was going to write a check, she made a few remarks that I didnt appreciate. She 4/12/2023 except for 1 thing......the cashier person. When she saw I was going to write a check, she made a few remarks that I didnt appreciate. She asked, "You must be the only person still writing checks. Dont you have a debit card?" I said, "I do but I dont want to use it." That wasnt good enough so she asked, "Well, doesnt the check come out of the same account?" I just answered, "I have a bunch of checks that I need to use up." Then she mentioned it takes longer to process a payment made by check. That to me was saying she didnt want the extra work to process my check, which is why she wanted me to use my debit card. If Metro Honda accepts checks, who was she to question me why I was paying with a check and not my debit card? That REALLY pissed me off! More
Very good, friendly staff and the experience was great Thank you great company, and super fast Thank you great company, and super fast More
Great experience. Fast service, and the shuttle service is a great addition as well. Would come back again. Fast service, and the shuttle service is a great addition as well. Would come back again. More
Because of the person I called when I was confused, n he came outside to show me where to go. came outside to show me where to go. More
Absolute horror scene! !!! Waited almost an hour to be “checked in” for a recall appointment while employees had personal conversations with a line of 15+ people. ZERO SENSE !!! Waited almost an hour to be “checked in” for a recall appointment while employees had personal conversations with a line of 15+ people. ZERO SENSE OF URGENCY! Didn’t even receive a call that my car was ready for pick up after 6+ hours, I had to contact them on a status update. HORRIBLE CUSTOMER SERVICE! That said, AVOID THIS PLACE AT ALLLL COST! More