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Metro Lexus
Cleveland, OH
3,126 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,126 reviews
May 30, 2025
My wife and I were treated very nicely, and the dealership worked hard to earn or business. This is the way I feel most people wanted to be treated no matter if you’re buying a car, or a can of pa dealership worked hard to earn or business. This is the way I feel most people wanted to be treated no matter if you’re buying a car, or a can of paint from the hardware store. Metro Lexus succeeded well in this! Will buy again from them! More
by Jpkiselica
Employees Worked With
May 28, 2025
Metro Lexus was fantastic! Honest team, no pressure, just facts. They know their cars and competitors. Honest team, no pressure, just facts. They know their cars and competitors. More
by dga2024
May 28, 2025
If i could give Candice 10 stars I would, she made my "temporary" car special while I waited till my dream car arrived, after my car accident. I couldn't ask for a better dealership to work with. "temporary" car special while I waited till my dream car arrived, after my car accident. I couldn't ask for a better dealership to work with. More
by sfbrill1193
May 28, 2025
The whole staff was very professional And made me feel so good And appreciated. And Abed is so Amazing. He is the best. so good And appreciated. And Abed is so Amazing. He is the best. More
by Dbrewer60@icloud.com
May 22, 2025
First time Lexus buy, and Metro Lexus was great to deal with. We found the car we wanted online, and Terry promptly got in touch to fill in the details and tag an incoming car with our name. Once the vehic with. We found the car we wanted online, and Terry promptly got in touch to fill in the details and tag an incoming car with our name. Once the vehicle arrived we made one trip to the dealer to wrap it up. Everyone was easy to deal with and the technical folks went over all the electronics to get us set up. We really appreciated all the hospitality and Terry’s help making this a great purchasing experience. More
by Vpsanti
May 22, 2025
This was the most easiest and nicest experience in buying a car. I highly recommend metro Lexus and Candace Thomas a car. I highly recommend metro Lexus and Candace Thomas More
by nykiel.nora
May 21, 2025
This is my fifth vehicle but first time purchasing a used vehicle from this dealership. The experience was even more focused due to it being a special vehicle. Peter, Tom, Mike and Dan were all involved to m vehicle from this dealership. The experience was even more focused due to it being a special vehicle. Peter, Tom, Mike and Dan were all involved to make sure everything was correct or would be correct before delivery. Terry was on vacation but immediately took on the delivery when she returned and made sure everything was in place and ready. Straight talk and great interaction! More
by Michael R.
May 20, 2025
Purchasing was a fantastic experience, Abed and the whole crew at Metro Lexus were helpful and I never once felt pushed. Probably my best car buying experience to date! crew at Metro Lexus were helpful and I never once felt pushed. Probably my best car buying experience to date! More
by Nate.courtney7
Employees Worked With
May 19, 2025
Excellent No problems On time Staff was nice Waiting room was clean Good job everyone room was clean Good job everyone More
by Cleveland
Employees Worked With
May 12, 2025
I truly appreciated working with Seth Collins. He was supportive and very patient with me throughout the entire process at Metro Lexus. He was very knowledgeable about the vehicles and sincere in He was supportive and very patient with me throughout the entire process at Metro Lexus. He was very knowledgeable about the vehicles and sincere in his approach. I felt he really wanted me to have the exact car I wanted and now I do. Thank you, Seth! More
by cherberdin
