
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Seth was a pleasure to work with - very responsive, knowledgeable, thoughtful, and transparent. I would recommend working with Seth and the team at Metro. Easy the whole way around. knowledgeable, thoughtful, and transparent. I would recommend working with Seth and the team at Metro. Easy the whole way around. More
Very pleasant atmosphere and it was a pleasure working with Terry Ramsey. She very accommodating and helpful with Terry Ramsey. She very accommodating and helpful More
Simon was great. Loved the dealership. I will definitely buy another car there. Couldn’t ask for better service. Loved the dealership. I will definitely buy another car there. Couldn’t ask for better service. More
We really feel that Terry was the best salesperson we have ever dealt with when purchasing our new vehicle. It was truly the best experience ever. We would totally recommend Metro Lexus on Brookpark. Ask have ever dealt with when purchasing our new vehicle. It was truly the best experience ever. We would totally recommend Metro Lexus on Brookpark. Ask for Terry Ramey as she will set you up. More
Simon was excellent. He was very professional and communicative. He made the experience very enjoyable. I would highly recommend him to anyone. I also enjoyed the ambianc He was very professional and communicative. He made the experience very enjoyable. I would highly recommend him to anyone. I also enjoyed the ambiance at the dealership More
I am very happy to work with you. Because everyone works very happily, friendly and thoughtful when taking care of customers. See you next time. Thank you. Because everyone works very happily, friendly and thoughtful when taking care of customers. See you next time. Thank you. More
We had a great experience with Metro Lexus. Simon Kucharewicz and the Lexus team were very attentive and helpful and kept us informed about the delivery of our vehicle . We appreciated the time Simon Kucharewicz and the Lexus team were very attentive and helpful and kept us informed about the delivery of our vehicle . We appreciated the time that was taken to teach us about the features and technologies of the vehicle once it was delivered. More
Ryan was great to work with - he answered all of my many questions and really listened to what I was looking for in a vehicle. questions and really listened to what I was looking for in a vehicle. More
Clean, a lot of inventory and met my objectives. The dealer dropped my car off which was very helpful. The dealer dropped my car off which was very helpful. More
From the start of my vehicle journey with Allison, she was extremely accommodating and worked with me on my particular needs. Starting with just emailing with Allison and looking into a particular vehicle was extremely accommodating and worked with me on my particular needs. Starting with just emailing with Allison and looking into a particular vehicle model. She was very helpful and informative, both via email and on by phone. Instead of having me needing to come down and step foot into the dealership. In order to discuss specifics, or for me to discuss anything about the vehicle model, specials going on, and options on the lot of the vehicle I was looking at. Until I was ready to come in and meet before taking it for a test drive. When the figures didn't work, Allison and Peter went above and more. They took their time to help (not push) me. Finding a way to assist me, with my current vehicle situation, on my time until we were able to find the right vehicle, and price breakdown with additional accommodations. Allowing me to drive off with a great price, and higher model and trim vehicle, resulting pleasant service experience from start to finish. The new vehicle has been a constant thrill to drive each time, and it's on-suite of safety and functional features are used every time I take it out. If you are looking for an open and helpful experience in purchasing or leasing a new vehicle. I would recommend this dealership along with Allison, for the effort they put in to accommodate your needs. Along with walking (driving) away, feeling great about your new vehicle. I know that while this was my first purchase with Metro Lexus, it is just the beginning of my journey with both Allison and the dealership. More