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Metro Lexus

Cleveland, OH

4.9
3,143 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,143 reviews

June 21, 2025

Seth was a pleasure to work with - very responsive, knowledgeable, thoughtful, and transparent. I would recommend working with Seth and the team at Metro. Easy the whole way around. More

by gap.palmer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Very pleasant atmosphere and it was a pleasure working with Terry Ramsey. She very accommodating and helpful More

by Libox1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

Simon was great. Loved the dealership. I will definitely buy another car there. Couldn’t ask for better service. More

by cpirro111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cordis Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

We really feel that Terry was the best salesperson we have ever dealt with when purchasing our new vehicle. It was truly the best experience ever. We would totally recommend Metro Lexus on Brookpark. Ask More

by bkroskyus
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist greeted us promptly and made us feel welcome.
Jun 20, 2025 -

Metro Lexus responded

Thank you for the fantastic feedback! We're delighted to hear that Terry provided such an exceptional experience at Metro Lexus. We appreciate your recommendation and hope you're enjoying your new vehicle!

June 18, 2025

Simon was excellent. He was very professional and communicative. He made the experience very enjoyable. I would highly recommend him to anyone. I also enjoyed the ambianc More

by endritkosta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Metro Lexus responded

We're delighted to hear that Simon provided a professional and enjoyable experience at Metro Lexus. It's great to know you appreciated the ambiance as well! Thank you for recommending us, and we look forward to serving you again in the future.

June 18, 2025

I am very happy to work with you. Because everyone works very happily, friendly and thoughtful when taking care of customers. See you next time. Thank you. More

by TV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Metro Lexus responded

We're delighted to hear that you had such a positive experience with our team at Metro Lexus! We look forward to welcoming you back next time. Thank you for your kind words!

June 17, 2025

We had a great experience with Metro Lexus. Simon Kucharewicz and the Lexus team were very attentive and helpful and kept us informed about the delivery of our vehicle . We appreciated the time More

by Stephanie and Dave H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Metro Lexus responded

Stephanie and Dave, we're delighted to hear that Simon and the Metro Lexus team provided such a helpful experience. Thank you for choosing us, and enjoy all the features of your new vehicle!

June 16, 2025

Ryan was great to work with - he answered all of my many questions and really listened to what I was looking for in a vehicle. More

by bmolnar18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Metro Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that Ryan provided such attentive service at Metro Lexus. Enjoy your new vehicle, and let us know if there's anything else we can do for you!

June 16, 2025

Clean, a lot of inventory and met my objectives. The dealer dropped my car off which was very helpful. More

by Madurijr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Metro Lexus responded

We're delighted to hear that Metro Lexus met your objectives and provided a convenient experience with the car drop-off. Thank you for choosing us!

June 10, 2025

From the start of my vehicle journey with Allison, she was extremely accommodating and worked with me on my particular needs. Starting with just emailing with Allison and looking into a particular vehicle More

by ShalomH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Metro Lexus responded

Thanks for choosing us! It's great to hear that Allison and Peter could accommodate your needs and help you find the perfect vehicle at Metro Lexus. Enjoy every drive in your new car—we look forward to being part of more journeys with you!

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