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Metro Lexus
Cleveland, OH
2,607 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,607 reviews
May 01, 2024
My wife and I wanted to recognize Marisa for providing us outstanding customer service. She assisted us with setting up a scheduled maintenance for our GX. Also, she answered our questions regarding covera outstanding customer service. She assisted us with setting up a scheduled maintenance for our GX. Also, she answered our questions regarding coverage and future appointments in a professional and courteous manner. We never felt rushed. She made us feel like valued clients. Thank you Marisa! More
by Drewy888
Helpful May 01, 2024
My experience working with Metro Lexus has always been excellent. Simon is world class and will do whatever is in his clients best interest. This has been my fourth vehicle from Metro Lexus and I am extre excellent. Simon is world class and will do whatever is in his clients best interest. This has been my fourth vehicle from Metro Lexus and I am extremely happy with their service and professionalism. More
by Shap257
April 30, 2024
From browsing to buying, Metro Lexus was outstanding. Tremendous customer service. Easy online facilitation. And a great celebration when I picked up my new Lexus! Tremendous customer service. Easy online facilitation. And a great celebration when I picked up my new Lexus! More
by gnettle
Employees Worked With
April 30, 2024
Candice went above and beyond to make us happy. She found us the perfect car and made sure all the details were taken care of. She found us the perfect car and made sure all the details were taken care of. More
by pvm
Employees Worked With
April 28, 2024
Simon Kucharewicz and Metro Lexus team went above and beyond to make my experience pleasurable. beyond to make my experience pleasurable. More
by gaudino14
April 26, 2024
Couldn’t have been better! Knowlegeable, listened, sensitive, funny. A great group. Would recommend this group! Knowlegeable, listened, sensitive, funny. A great group. Would recommend this group! More
by Jheadhaha1
Employees Worked With
Other Employees :
Tray - helped with showing us how things worked
April 26, 2024
Great service and very accommodating personal. Everything is top notch. Ian always pleased with their service. Everything is top notch. Ian always pleased with their service. More
by mcampbellelapd
Employees Worked With
April 26, 2024
All good. Don’t like a minimum in this category. Everything worked out just fine Don’t like a minimum in this category. Everything worked out just fine More
by Pwilliamhead
Employees Worked With
April 24, 2024
Allison is always a pleasure to work with, a great communicator, and very Knowledgeable. She made my first time Lexus purchase memorable and a breeze. We highly recommend her to anyone looking for a p communicator, and very Knowledgeable. She made my first time Lexus purchase memorable and a breeze. We highly recommend her to anyone looking for a personable and easy Lexus experience. More
by Marie M.
Employees Worked With
April 16, 2024
Allison made my experience very pleasant easy and smooth. She is very informative and helpful She is very informative and helpful More
by Leurimom
Employees Worked With
