Metro Lexus

First experience with Metro Lexus I had a great experience during my recent pre-owned purchase at Metro. My sales associate Terry was very friendly and helpful throughout the purchase I had a great experience during my recent pre-owned purchase at Metro. My sales associate Terry was very friendly and helpful throughout the purchase process, as were the rest of the staff. I would buy another vehicle from Metro Lexus, and recommend to others. Dealership was clean and well maintained. More

Claims they don't negotiate. Lost the chance at a customer by giving some B's line their prices are final. Michael Orth customer service skills amount to "take it or leave it" at Lost the chance at a customer by giving some B's line their prices are final. Michael Orth customer service skills amount to "take it or leave it" attitude. No thanks. Go elsewhere. More

Great buying experience the salesperson Mo Amawi is The Best Everyone was very nice and made the process easy and painless. The sales rep Mo was outstanding with his initial communication and follow up. I was th Everyone was very nice and made the process easy and painless. The sales rep Mo was outstanding with his initial communication and follow up. I was thrilled with the car I picked up and the overall experience ! I've purchased many cars and this dealership and salesperson were the best ! More

Fantastic experience! I recently purchased my first Lexus and not only will I now be a Lexus driver for life, I will be a Metro Lexus customer for life. From the first emai I recently purchased my first Lexus and not only will I now be a Lexus driver for life, I will be a Metro Lexus customer for life. From the first email to driving off the lot to the follow up communication, every member of the Metro Lexus team was extraordinarily helpful, professional, and engaging. I was treated wonderfully by all involved, which made the entire car buying experience fun. I was especially impressed with the congenial nature of everyone who assisted me but have to particularly credit Bosko Golubovic and Erika Tulcewicz for their expertise and kindness. They truly went "above and beyond." More

Doing business with Metro Lexus It was a pleasure to do business with Metro Lexus. Shannon Bauer was most professional and kind in working with me on leasing a 2015 RX350. Her team It was a pleasure to do business with Metro Lexus. Shannon Bauer was most professional and kind in working with me on leasing a 2015 RX350. Her team including Burt Davidson, Scott Werner, Justin Loar, and Erika Tulcewicz also played important roles in making this transaction smooth and pleasant. The RX350 which I have leased is a pleasure to drive and offers a great road presence with a ride, look, and comfort level rivaling that of the 2013 Cadillac XTS that I traded in. Equally important, it offers the driver a great view of the road and is so much easier to get in and exit than a lower based sedan. More

EXCELLENT SERVICE!!!! This was my first time purchasing a Lexus. I was very impressed with everyone at Metro Lexus. Terry Ramey went above and beyond to make sure I got eve This was my first time purchasing a Lexus. I was very impressed with everyone at Metro Lexus. Terry Ramey went above and beyond to make sure I got everything I needed and wanted in my car. Setting aside the fact that Lexus has top of the line cars it takes a person like Terry Ramey to make you #1 in customer service. Thanks Terry, Jackie More

Extreme Satisfaction! I have always been treated wonderfully at Metro Lexus, I just purchased my 2nd vehicle from them because of how well they take care of their customers I have always been treated wonderfully at Metro Lexus, I just purchased my 2nd vehicle from them because of how well they take care of their customers. The sales staff is friendly, knowledgeable and professional. My sales woman went up and above making sure I was pleased with my new car and I was impressed with how smooth the entire process went. More

Purchase my second car from Mo Amawi He is the best . Mo Amawi made me feel very special when purchasing both cars he took his time answer all my question put up with me trying to decide on a purchase eve Mo Amawi made me feel very special when purchasing both cars he took his time answer all my question put up with me trying to decide on a purchase even after my purchase he still took the time to work with me on some issue with the car, Mo also help my son with picking out a Xmas gift from Lexus parts dept. to go with my New SUV .I will be sending all my Family and Friends to purchase from Mo. Thanks Mo. keep up the good work I Will be back for 3rd Lexus. More

Bosko Golubovic ROCKS Metro Lexus!! I just purchased my 3rd Certified Lexus with the help of Bosko Golubovic at Metro Lexus, and would never consider going anywhere else for such an impo I just purchased my 3rd Certified Lexus with the help of Bosko Golubovic at Metro Lexus, and would never consider going anywhere else for such an important purchase. Bosko is a real, to the core, caring individual, searching on your behalf, to find the best vehicle fit for you and your needs. Each experience at Metro Lexus as well as any contact with employees, has been a pleasure; start to finish, with the icing on the cake being the opportunity to work with Bosko. I go away feeling as though my business is genuinely appreciated by all! Thank you Bosko and Metro! I refer friends to Bosko and Metro Lexus at any opportunity. More

who cares? Called Metro/Lexus on Fri. to confirm a RX 350 was still available. Spoke to Larry. Told him I would be over Sat. to see car.Asked him to have it insi Called Metro/Lexus on Fri. to confirm a RX 350 was still available. Spoke to Larry. Told him I would be over Sat. to see car.Asked him to have it inside so I could see it out of the weather. I arrived and was greeted by a well dressed salesman who had so much food stuffed in his mouth his cheeks were bulging and I couldn't understand a word he said. Larry came in and told me car was still outside. Waited 20 mins. and he said car was all cleaned up. He meant they had brushed the snow off. Car was wet and dirty and I couldn't see the finish well. He then ran it through the wash and I saw it again. Forty mins. of wasted time after I drove 2 hours. The wash revealed many flaws in the finish and damage to the rear end.Larry offered me no info. on the car and when I asked questions he had to check. He made me feel he was doing me a favor showing me the car. I had cash in my pocket and was a ready buyer. Maybe my jeans and Carharts made the wrong impression. More