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Metro Toyota

Kalamazoo, MI

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1,562 Reviews
Metro Toyota in Kalamazoo, MI welcomes you! Located at 5850 Stadium Drive in Kalamazoo If you've been searching for a quality vehicle in Kalamazoo, look no further. Metro Toyota has one of the most expansive selections of New and Certified Pre-owned Toyotas in the Kalamazoo area! From Wi-Fi access and refreshments to free shuttle service, Metro Toyota will make your automotive servicing and purchasing experience as enjoyable as possible. In fact, our friendly and experienced sales staff will assist with every aspect of the sale, whether you're looking for a quick quote or researching finance options, interested in Trade in value on a vehicle, vehicle appraisal or just browsing our website for the 2010 Prius Hybrid, the award winning Corolla, Rav4, Camry, or the compact Yaris. We also carry the new Venza as well as the Toyota Matrix, 4Runner, FJ Cruiser and Highlander. We also serve Portage, Mattawan, Plainwell with a fantastic selection of Toyota trucks including the Tacoma and Tundra. Our Metro Used facility focuses on buying and selling the best preowned vehicles in the area. Check out our selection of used cars, trucks, imports, SUVs and vans in Kalamazoo, MI! Our parts and service departments will keep you on the road by offering manufacturer and aftermarket parts to repair your vehicle in a timely, affrodable manner. You can schedule a service appointment online or we will provide you with parts to repair your own vehicle. We offer filters, belts, batteries, tires and accessories all to match manufacturer's specifications. Want to try a new Toyota before you buy it? Contact our rental department and enjoy the use of a new Toyota for a very low daily rate.
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5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

September 04, 2014

New car purchase review This is our second vehicle purchased from Jordan in last 4 years due to their excellent service after the sale and professionalism in helping get the More

by blittle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Simpson, Jon Griffith
Sep 05, 2014 -

Metro Toyota responded

On behalf of Metro Imports, I would like to express our sincere gratitude both for your loyal business and for taking the time to write this marvelous review. I am very pleased to hear that our consistent professionalism and great customer service has earned your repeat business. I'll be sure to pass along your kind remarks to Jordan as well. I hope you are continuing to enjoy your purchase with us! We can't wait to see you for your next servicing appointment. Also, be sure to check out our latest deals on Facebook and Twitter before you come in. Best regards, Lauren Smead 269-372-8454

September 02, 2014

A Great Experience Ken Karakula was the salesperson we worked with. We found him to be highly professional, courteous, willing to listen and confident... I will recommen More

by Garry Sudds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Sep 03, 2014 -

Metro Toyota responded

Garry, thank you for taking the time to write such a great review! Ken is an asset to our team and he strives to create a positive buying experience for every customer. He will be thrilled to hear your kind words and know that his professionalism was recognized by you. Congrats on your new car! We appreciate the recommendation, and let us know if there's anything else we can do for you. Also, be sure to follow us on Facebook and Twitter pages to stay in the loop with exclusive content and specials. Best regards, Lauren Smead 269-372-8454

August 30, 2014

Great Our saleman made looking for a new car an enjoyable experience. Told us about the features of the car plus all about their service area. More

by David W Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mellinger, Jordan Simpson, Jon Griffith
Sep 02, 2014 -

Metro Toyota responded

David, thanks for writing this great review and congratulations on your new car! It's delightful to know that our sales associate made your car-buying experience an enjoyable one. We appreciate your business, and if you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Best regards, Lauren Smead 269-372-8454

August 30, 2014

Superb Sales Experience Ken K made buying my new car a superb and enjoyable experience. He was very knowledgeable about the various cars we looked at and drove - 5 in all. Ne More

by RexHornish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Sep 02, 2014 -

Metro Toyota responded

Rex, thank you for this fantastic review! We strive for 100% customer satisfaction, and I am very pleased to hear that Ken provided you with pressure-free and well-informed car-buying experience. Congrats on the new car! We appreciate your business and look forward to serving you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and other fun stuff. Best regards, Lauren Smead 269-372-8454

August 30, 2014

Very satisfied experience Ken K. was great. He made our experience worthwhile and I got the car I wanted. John made doing all that paperwork fun and easy to understand. More

by debrabecht
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jon Griffith
Sep 02, 2014 -

Metro Toyota responded

Thank you for this great feedback, Debra! It's wonderful to know that Ken and John provided you with the type of customer service that we pride ourselves on at Metro Imports. I'll be sure to pass along your compliments. I hope that you are enjoying your new car! We appreciate your business and hope to see you again in the future! Please feel free to contact us if we can help you out in any other way. Best regards, Lauren Smead 269-372-8454

August 23, 2014

Seamless purchase This is the way car buying should be! Ken Karakula made the entire process simple, quick and completely pressure-free! He was very easy to work with a More

by Toyotayoda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Aug 25, 2014 -

Metro Toyota responded

Thank you for taking the time to write about your experience with us! At Metro Imports, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that Ken was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best regards, Lauren Smead 269-372-8454

August 21, 2014

No pressure This is how car buying should be. Give me a fair price and let me compare. Ken Karakula was just the guy we needed for info on hybrid technology. Ke More

by daddyox8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jon Griffith
Aug 22, 2014 -

Metro Toyota responded

Thank you for taking the time to write such a great review! Ken is an asset to our team and he strives to create a positive buying experience for every customer. He will be thrilled to hear your kind words and know that his professionalism was recognized by you. Congrats on your new car! Please let us know if there's anything else we can do for you. Also, be sure to follow us on Facebook and Twitter pages to stay in the loop with exclusive content and specials. Best regards, Lauren Smead 269-372-8454

August 17, 2014

Fantastic and helpful service! Ken K. made this car buying experience a pleasure! All the transactions were quick and smooth! Ken even came to my house to finish the paperwork; th More

by noortje
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Aug 18, 2014 -

Metro Toyota responded

Thank you very much for your five-star review and your kind words. Ken prides himself in making the car buying process as smooth and pleasant as possible. We are honored that you came to Metro Imports with your car buying needs. We appreciate your business, and we look forward to working with you in the future! Don't forget to 'Like' us on Facebook and 'Follow' us on Twitter to receive exclusive online coupons and discounts! Best regards, Lauren Smead 269-372-8454

August 13, 2014

Great experience This was my first car-buying experience and it was quick and painless. Ken Karakula was very professional and helpful. I would definitely recommend th More

by scgoldman95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Aug 14, 2014 -

Metro Toyota responded

Congratulations on your first car! It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. I'll be sure to pass along your compliments to Ken as well. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials.  Best regards, Lauren Smead 269-372-8454

July 31, 2014

Very friendly staff My first experience buying from a dealer and it was not intimidating or sales-y, just friendly staff wanting to help me get the car I wanted. I was re More

by r5russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jon Griffith
Aug 01, 2014 -

Metro Toyota responded

It was a pleasure to read about your recent purchase experience at Metro Imports. Congratulations on your new car! Ken is a key component of our team and he will be very happy to hear your kind words as well. We appreciate your recommendation, and we look very forward to seeing you again in the future! Also, be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives.  Best regards, Lauren Smead 269-372-8454

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