
Metro Toyota
Kalamazoo, MI

Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
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Excellent new truck buying experience! From the first phone conversation to the conclusion of the deal Tom was very professional, helpful and friendly. Our buying experience was even furthe From the first phone conversation to the conclusion of the deal Tom was very professional, helpful and friendly. Our buying experience was even further enhanced by Jon's efficiency and customer service--and he got us a great rate! We would highly recommend this dealership! More
A Great Experience! Ken Karakula made our recent used car purchase a great experience. We were treated with fairness, honesty and respect. The same holds true for Jon Gri Ken Karakula made our recent used car purchase a great experience. We were treated with fairness, honesty and respect. The same holds true for Jon Griffith in finance. In fact, everyone we encountered was friendly and helpful. We have to say this is the first time we felt good about our purchase after everything was all said and done. Overall it was a great experience and we will most definitely recommend them to anyone looking to purchase a car. Thanks again Ken and Jon. Sandy and Mike More
First time Toyota buyer. Ken provided outstanding service. Brendon was also very pleasant during the purchase of our vehicle..Hopefully we have found a location for future pur Ken provided outstanding service. Brendon was also very pleasant during the purchase of our vehicle..Hopefully we have found a location for future purchases in years to come. More
VERY HAPPY WITH SERVICE This is the third vehicle I have purchased from from metro ( both new and new) and have always received the best service available. It seems like ever This is the third vehicle I have purchased from from metro ( both new and new) and have always received the best service available. It seems like everybody has been honest,helpful and friendly.I am assuming this relationship will continue in the future. More
Excellent Service Metro Toyota employees never fail to provide the best service possible. We were in the market for a new car and bought one from Jordon Simpson a few y Metro Toyota employees never fail to provide the best service possible. We were in the market for a new car and bought one from Jordon Simpson a few years ago. We knew that it was Jordon that we wanted to work with again since our first encounter with him was exceptional. As he did the first time we worked with him, he worked hard, he worked fast and has a professional demeanor that makes him easy to work with. I can't say enough about the quality of service from Metro Toyota. As an aside, my husband relies on Tony Meeks and I rely on Kevin Boonstra when we need our vehicles serviced and they both provide the high quality of service that we enjoy when visiting Metro Toyota. Those two gentlemen are very good as well. They are thorough and take whatever time is needed to describe the work that will be, or has been done. More
2 Prius Family This is our second Prius purchased from Ken Karakula. We loved the 2013 Prius so much, we bought a 2014 this year. Once again, Ken provided outstand This is our second Prius purchased from Ken Karakula. We loved the 2013 Prius so much, we bought a 2014 this year. Once again, Ken provided outstanding service, support, and an excellent deal. I am looking forward to the 50MPG and the included maintenance for the next 25K miles. Buying our cars at Metro Toyota last year and again this year has been the easiest car buying transactions out of all my cars. I would highly recommend Metro and Ken Karakula if your in the market for a new or used vehicle. I will be back when the time comes. More
Excellent experience This is the second car I've bought from Metro Toyota with Tedd Shipp as my sales consultant, and if I needed a third car, I would call Tedd again. I This is the second car I've bought from Metro Toyota with Tedd Shipp as my sales consultant, and if I needed a third car, I would call Tedd again. I got a great car at a great price and the entire experience was pleasant. Jon was fast and thorough with the final details. More
In and out I consider myself a fairly efficient person. When I'm looking for another vehicle I want to visit a quality dealership with quality cars and don't wan I consider myself a fairly efficient person. When I'm looking for another vehicle I want to visit a quality dealership with quality cars and don't want to spend a lot of time being sold on something I don't want. My wife and I visited Metro Toyota on a Monday evening around 7:00pm. We found a nice looking Traverse that was listed at a real good price. Ted Shipp sent us out on a test drive to see how we liked the car. The next day Ted got the deal going on his day off and got me in touch with Jon Griffith to work on financing. I was all done and drove my wife's new Traverse home in less than 24 hours from my test drive and I didn't need to take any time off work. Ted and Jon did a great job for me and I believe my wife and I picked up a great car in the process. These guys were as friendly, helpful and efficient as I could have asked for. Thanks a lot Ted and Jon. More
Purchase of Acura MDX My husband and I went to Metro Toyota to look at the Acura MDX we saw on there website. When we arrived Ken greeted us right away and took us directl My husband and I went to Metro Toyota to look at the Acura MDX we saw on there website. When we arrived Ken greeted us right away and took us directly to the vehicle, we test drove the Acura and we knew right away that we wanted to buy it. It took a couple of days to complete the sale but they worked with us and treated us with kindness and respect. Ken, John and Jordan were very helpful. More
customer Customer service is top notch! I continue to get fabulous customer service with every need for my car. I have recommended Tedd Shipp, and Metro Toyota Customer service is top notch! I continue to get fabulous customer service with every need for my car. I have recommended Tedd Shipp, and Metro Toyota to numerous people. More