Serra Honda O'Fallon

I thoroughly enjoyed my visit with Jose Diaz, in the process of financing my 2021 Honda Civic. I felt very comfortable, like visiting with a old friend, and not at all like I was at a dealership, being process of financing my 2021 Honda Civic. I felt very comfortable, like visiting with a old friend, and not at all like I was at a dealership, being pressured. Everyone was very friendly. Jose Diaz was very knowledgeable, helpful and efficient. We even got to know each other a bit, when we realized we had some common interests and like old friends we spent some time catching up... Lol! Everything unexpectedly went very smoothly and I had a really good time. I'd definitely recommend Jose Diaz and the whole Honda dealership to my friends.. thanks for making this visit, ( that I'd been putting off), such a pleasant experience 😊 More

Dealership is nice and has a decent selection. I felt taken care of during my visit. I felt taken care of during my visit. More

Tyler was friendly, quick, and helpful. He explained everything clearly and gave me options all along the way. He was never pushy or aggressive. He was really accommodating and helpful. He explained everything clearly and gave me options all along the way. He was never pushy or aggressive. He was really accommodating and helpful. More

I am so pleased with Serra Honda of Offallon Illinois and the Salesman Joe Duco. This is the second time I’ve dealt with Joe. He is kind, respectful and never pushy getting a deal. He answers all questio and the Salesman Joe Duco. This is the second time I’ve dealt with Joe. He is kind, respectful and never pushy getting a deal. He answers all questions and gives you time to go over all the numbers.. I have never dealt with a salesman like Joe and would never go to anyone else to work out a deal. Serra Honda you have an amazing salesman working for you. Joe you are an amazing gentleman and salesman. Thank you so much, Carol H More

José and the entire Serra Honda team were kind, answered questions, and efficient throughout the process. Easiest vehicle purchase ever! questions, and efficient throughout the process. Easiest vehicle purchase ever! More

Jose and the whole Serra Honda team were very helpful and easy to work with. They answered all questions quickly and worked with us with our trade easy to work with. They answered all questions quickly and worked with us with our trade More

The sales staff was professional and knowledgeable about the vehicle. I picked up my vehicle and took less than an 30 minutes. the vehicle. I picked up my vehicle and took less than an 30 minutes. More

Stay Away! ! 1 star because 0 isn’t an option. Worst car buying experience I’ve ever had. I purchase a new vehicle every 1-2 years and this is hands down take ! 1 star because 0 isn’t an option. Worst car buying experience I’ve ever had. I purchase a new vehicle every 1-2 years and this is hands down takes the cake for worst dealership and experience. The finance manager Sean Griffin will lie straight to your face. We denied any “add ons” in the back and he STILL put everything on!! Luckily I caught it when I got home just a couple hours later cause he added on over 4k dollars in xx coverage. He will joke and laugh with you to rush you through the paper work so you don’t see it. Don’t make the same mistake I did. I knew better, but everything seemed great until I got home and caught it. My Bad! Save yourself the headache and if you’re looking for a Honda see the surrounding dealerships in the area so you don’t get cheated. It took over two weeks to get the paperwork all and straightened out cause once you buy the car and call back up there the new car manager and finance manager won’t pick up or return phone calls. Hmm wonder why?…A nightmare to say the least. Wouldn’t recommend Serra Honda to my worst enemy! More

I highly recommend Sierra Honda O’Fallon. Great customer service, Jose Diaz was a fantastic help with great follow up on questions and getting the car I wanted. He also speaks Spanish and tha Great customer service, Jose Diaz was a fantastic help with great follow up on questions and getting the car I wanted. He also speaks Spanish and that was very helpful and he explained all the details.I bough a Honda civic.The whole operation was first rate, go see what I am talking about. Thank you Sierra Honda O’Fallon and Jose Diaz. More

Brandon Cox was amazing in helping me purchase my new vehicle. He knew what I was looking for and got me into what I wanted. vehicle. He knew what I was looking for and got me into what I wanted. More