Read Reviews Michaud Mitsubishi

Michaud Mitsubishi

Michaud Mitsubishi

80 Andover St
Danvers, Massachusetts 01923


(978) 774-4040

Michaud Mitsubishi
Manufacturer: Mitsubishi

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 55 reviews

4.9

4.9 out of 5

75 lifetime reviews

Michaud Mitsubishi

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mel22377
6/10/2013 12:55:22 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevin
Michael
Brian
Dave
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Michaud Mitsubishi:

My experience in buying a new Mitsubishi was great. Kevin the owner was very personable and ready to help in anyway. That is a great quality to have at the top! The rest of the team answered all my questions and helped in any way they could. I do highly reccomend Mitsubishi!!!

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leannemct
6/10/2013 10:21:13 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
mike simon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Michaud Mitsubishi:

It's been at least 8 years since we've gone though buying a car. I've always thought it was a nightmare, all day long thing.
Not this time everything went so GREAT and SMOOTHLY. I would recommend this place to everyone. So HAPPY with my car.
Everyone was so pleasant and super fast service. Brought my car home with in a couple of hours of picking it out :)

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grealishfrank
6/6/2013 11:31:09 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Kevinn Michaud
Michael Simon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Michaud Mitsubishi:

I purchased a new "Gallant" from Michaud Mitsubishi last week; both the salesman and the owner did a great job of assisting me get the right car that I was looking for at the right price. They got to their/the best price right away and were very up-front, fair & honest with me. I am very happy with the car that I purchased here. It really was a pleasant experience dealing with this dealership - with both Kevin and Mike. I would highly recommend this dealership to anyone interested in purchasing a vehicle.

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IrelisTony
6/2/2013 8:53:01 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike Simon
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Michaud Mitsubishi:

We are greatful to have met Mike as "our car guy" he did not treat us as a regular sales person who is only in it for the comission. He treated us as a family man who is really aware of our needs and made us feel comfortable. He made sure we left with a car that has been great for our family. We had no credit and between Mike and the great job of Brian from the finance dept. we definetly got our great deal. Not only did we get the Galant but 9 months after we got a second car a Mazda CX7 we received the same attention and I can assure you that this dealer went out of its way to make sure we obtained what we needed.
Thank you very much Mike Simmons and Brian for helping us 2 times with the same courtesy being aware of our credit situation.

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drtv
5/31/2013 4:10:17 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe LaFratta
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Michaud Mitsubishi:

Joe LaFratta went out of his way to put together a deal that suited me to a "T". I've bought at least 20 new cars in the last 25 years and my experience buying a new Mitsubishi Evo from Joe rates in the top 2 experiences throughout the whole of the northeast. I am a difficult person to satisfy but Joe went the extra mile, his patience was second to none as my deal involved a trade which always throws a monkey wrench into any car deal.

I was also quite impressed with the backend, from the F & I dept to the tech who was very helpful and knowledgable.

I highly recommend Joe and the rest of the Michaud team.

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dkrivis47
5/30/2013 7:32:22 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Margaret Moulison
Kevin Michaud
President
Brian
Finance Manager
Larry and one other man who seats in between
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Michaud Mitsubishi:

I will try to be brief. I am 65 years old. I worked for 40+ years at one job. Got laid off and not only did I suffer emotionally, but so didn't my credit I received a call from Margaret Moulaison, Sales and Lease Consultant, and she said she could help me even though I didn't think it was possible. I went reluctantly and she she was able to work magic with the whole team Kevin and Brian. On Monday, I will be picking up my new 2013 Mitsubishi and with no money down; and the same monthly payment that I have been paying fur the last six years. Their trademark. "We're your feel good Dealership" is absolutely true. They never once made me feel uncomfortable. When I left, I felt that I made new friends. Now how often does that happen in a car dealership. And, I received a long stem red rose from the President.
I urge anyone who is in the market for a new or pre-owned car to stop in and see what they can do for you. Guess what they didn't even pay me for my testimonial.. True human beings!
Donna K
"a customer forever".

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kwebb23
5/24/2013 8:06:03 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael Simon
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Michaud Mitsubishi:

Michael was a very friendly and helpful salesman. Although he pushed for the sale, as all salesmen do, he was gracious and polite about it. We found a car we liked but needed a lunch break to talk it over. However we decided immediately that this car was right. Michael got a bit off the list price and then the rest of the process just rolled along smoothly. The owner of the dealership came over and gave my wife a rose (it was the Mother's Day weekend :-) and the finance person (sorry I forgot his name) was also helpful and efficient and got a low finance rate. All in all, we'll definitely go back and ask for Michael specifically if and when we need another used car. Oh, and they have lots of choice on their lot.

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LuvinMyNewCar
5/21/2013 9:10:54 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael Simon
Brian Philo
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Michaud Mitsubishi:

When Michaud Mitsubishi says they specialize in bad credit financing, they mean it! I had trouble with my credit, had pretty much and given up on a new car when I found Michaud Mitsubishi. I called Michael Simon, explained my situation , and he told me about their second chance program and promised that they could definitely help. I told him I didn't want just ANY car, and described what I wanted. I went in the next day, he had a 2010 Nissan Altima with leather seats, sun roof and navigation ready for me to test drive. This was everything I asked for and more. Within the hour I was cleaning out my trade in (which was an old beat up VW by the way) and I drove home in my new car. They even got me a better interest rate than on my last vehicle! Everyone was extremely helpful and completely understanding of my situation. They made me feel like a person not just a low credit score. They have made a customer for life!!!

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audreylombardihawes
4/27/2013 8:41:37 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ambrose Devaney and Brian (forgot last name)!!!
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Michaud Mitsubishi:

AWESOME JOB GUYS!!! YOU ROCK!!! We LOVE our Cube!!! We nicknamed it "Our Little BoxCar!!!" (Then again, everyone with this type of car probably calls it that, or something like it anyhow.) We love the shape of it and we love that you guys gave us roses. We extremely appreciate it! We will most likely recommend you guys to other people we know who might be looking for a car. Great service!

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EllieAnderson
4/18/2013 2:22:27 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sales rep Al and finance rep Brian
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Michaud Mitsubishi:

After our last car purchase went horribly wrong we were weary to do this process again. Fortunately Michaud Mitsubishi has restored our faith in car dealerships! Not only was the owner great, he introduced himself, brought us out back, made us feel welcomed and best of all completely understood why we couldn't just walk out of there based on the first car we tested! Our sales rep Al was extremely experienced and friendly. The environment was completely different than any other dealership. Basically we didn't feel like a bunch of sharks were ready to pounce on us. We got a 2011 outlander sport and couldn't be happier. They worked with us to get the best deal and took care of everything. After a brief credit check they even let us drive the car home that day and let us put the rest of our downpayment a few days later. How accomadating! Once the paper work was signed we weren't shooted out the door right away--our salesrep Al took the time to show us around where the service center was and showed me features on the car. He even set up our bluetooth for us. We even got a letter from the owner making sure we were all pleased with our experience. Our finance guy Brian took care of all the registration and inspections we didnt have to do anything! This time around, purchasing a car was the easiest thing we ever did! I would HIGHLY recommend this dealership to ANYBODY! And trust me i did a bunch of reviews after learning a tough lesson before! Check for yourself this dealership is the BEST!

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