38 Reviews of Michaud Mitsubishi - Service Center
Craig is the MAN I was having a strange issue with my throttle and called Craig to see if he could take a look. We found out there was a recall on a relay for my 2015 I was having a strange issue with my throttle and called Craig to see if he could take a look. We found out there was a recall on a relay for my 2015 Lancer, so we picked a saturday that I could come down from New Hampshire have have it taken care of. We thought, hopefully, that the relay would fix the throttle issue. Turns out it was a bad set of brake light bulbs (weird) but Craig and I spoke many times about the issue over the course of the week leading up to the service appointment. The relay was replaced without issue, everyone I saw and spoke to at the dealership was fantastic and professional but I have to mention again the personalized service and care I received from him. Make sure you guys keep him happy behind that service desk, because it seems like he goes above and beyond for every customer. More
excellent Craig was exceptionally knowledgeable and very friendly and He was a joy to be with while waiting for our car to be taken care of . Craig was exceptionally knowledgeable and very friendly and He was a joy to be with while waiting for our car to be taken care of . More
Service was amazing I didn't purchase my Mitsubishi at Michaud but, I had service done here. My car was making a rattling noise that the original dealer insisted was a he I didn't purchase my Mitsubishi at Michaud but, I had service done here. My car was making a rattling noise that the original dealer insisted was a heat shield. they decided to send me to Michaud because they know Mitsubishi's and maybe they could figure it out. I walked in to the friendliest staff, Craig Rogers, got me the best mechanic, Ari, to do a ride along so that I could replicate the issue. Once Ari heard it he said, "it sounds like a heat shield but, let me take a look at it." A half an hour later, Craig tells that Ari dig into bulletins and found that there is an issue that sounds like a heat shield but is caused by something else. They had my car fixed and back to me within a few hours. I cannot tell you how happy I am with the service that I received from everyone that I met, including Michael and Jim who gave me a ride to grab lunch while I waited. Michaud is lucky to have these guys who are smart, helpful and kind. I highly suggest Michaud! More
Service calls I have moved from the dealer I purchased my car from to Michaud Mitsubishi due to their honesty and helpfulness. They completed the repairs on my car I have moved from the dealer I purchased my car from to Michaud Mitsubishi due to their honesty and helpfulness. They completed the repairs on my car for 1/2 the price of the dealer, (what they quoted). They are honest about the amount of time the service will require and the cost of the service. They are friendly and you will feel welcome. Both Zach & Craig ensured that I was knowledgeable and comfortable with the service and quote. I highly recommend this dealership! More
Amazing honesty with the recent repairs of my vehicle. Jeff in the Service Department is always 'on point' and always has the perfect explanation when something goes wrong with my car. I have always been Jeff in the Service Department is always 'on point' and always has the perfect explanation when something goes wrong with my car. I have always been treated with respect when servicing my car at Michaud Mitsubishi. Wouldn't take it anywhere else. More
Recall eperdited We received a recall on my wife's Mitsubishi Outlander 2007 model. Brought it to Michaud they checked everything , orderedparts ,then brought it in ,a We received a recall on my wife's Mitsubishi Outlander 2007 model. Brought it to Michaud they checked everything , orderedparts ,then brought it in ,and it was done perfectly in just one day. Thanks for professional fast service More
Friendly old-fashion service It's actually fun to go to Michaud's ..the staff is friendly and service is quick. They have a comfy waiting area, tv and coffee. I actually had a g It's actually fun to go to Michaud's ..the staff is friendly and service is quick. They have a comfy waiting area, tv and coffee. I actually had a great conversation with two customers about our Outlanders(2 sport models and 1 regular). It was clear all of us loves our cars and their handling etc so it us definitely a "feel good" place! More
Winter troubles My car flooded and the battery was run down. Service squeezed me in on a busy Saturday and tested the battery. It is fine; just needed to be running My car flooded and the battery was run down. Service squeezed me in on a busy Saturday and tested the battery. It is fine; just needed to be running for a while. No cost to me. I have always liked dealing with this service dept More
Satisfied customer My tire pressure sensor light was on for a few days. Service rep. Craig calmed me when I called. My tires were tested for any problem and Craig repo My tire pressure sensor light was on for a few days. Service rep. Craig calmed me when I called. My tires were tested for any problem and Craig reported back to me that a tire needed air, and no sensor was a problem. Took about 15 minutes! More
I bought a new car today I bought a new Mitsubishi Outlander SEL today. I dealt with Brian Doherty today. First time I met him was today we clicked he is a great guy. He too I bought a new Mitsubishi Outlander SEL today. I dealt with Brian Doherty today. First time I met him was today we clicked he is a great guy. He took his time with me today because I had no idea that I was buying a car today. I was there for service on my 2011, I got an oil change and my tires rotated. while the car was in for service I started to browse. My car is an excellent car I bought it new in 2005, a Dodge Magnum, everyone knows me in this car. i will be flying under the wire now. Brian let me take a new Outlander for a ride to show my wife at home. She was surprised, but who is going to say no to a new car. The new Outlander will be hers I get the 2011. Everyone is Happy. Happy Wife, Happy Life. Thank you Brian More