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Middlekauff Honda
Twin Falls, ID
58 Reviews
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Showing 58 reviews
January 11, 2016
Dash lights and taillights were out, oil change, etc. We have four Hondas and this was the Best experience we've ever had with a dealership. Lance Bixler is a very friendly and a great customer service a We have four Hondas and this was the Best experience we've ever had with a dealership. Lance Bixler is a very friendly and a great customer service advisor; the mechanic, Tracy Peterson, was fast and very knowledgable. We live in Meridian Idaho, but will be driving to this delership just to get our Hondas serviced. More
by Boni & Ray
Employees Worked With
Lance Bixler, Tracy Peterson
Helpful December 28, 2015
Great X-mas eve service! On the morning of X-mas eve, the roads were very snowy and slushy; and, my Honda's windshield washer fluid was gone. All "quick lube" businesses were On the morning of X-mas eve, the roads were very snowy and slushy; and, my Honda's windshield washer fluid was gone. All "quick lube" businesses were closed. I pulled into Middlekauff Honda and the Service Manager and Techinician quickly filled the fluid. I was able to drive safely home on a very snowy day because of their service! Thanks! More
by Clearview
Employees Worked With
Greg Malberg and Service Technician (didn't get his name)
November 12, 2015
Great car buying experience My wife and I recently purchased a CRV-LX from Andy Rebon at Middlekauf Honda. The experience could not have been better. Andy listened to our needs My wife and I recently purchased a CRV-LX from Andy Rebon at Middlekauf Honda. The experience could not have been better. Andy listened to our needs (we have a young family) and he did not try to 'up sell' us on anything. He found the perfect fit for us, and we are very pleased with the entire purchasing experience. I would highly recommend Andy Rebon as a sales professional and Middlekauf Honda as a great dealership. More
by Alosa
Employees Worked With
Rainer Lange, Andy Rebon
November 11, 2015
Thanks, Middlekauff Had a very good experience at Middlekauff. Alex is great - professional and friendly .... and funny! As were his colleagues which, for me, made a big Had a very good experience at Middlekauff. Alex is great - professional and friendly .... and funny! As were his colleagues which, for me, made a big difference. No one in the place was at all pushy, and I got a very good vibe from the people in the service department too, although I hope I do not see them too often........... not expecting to, since my first car was Honda, an '87 Accord hatchback, which I think had exactly 1 problem during the 10+ years I owned it. And I really like my new car, too. Thanks! More
by LACWRV
Employees Worked With
Alex Grundmann
November 05, 2015
Good Service Really good professional service from both Alex and Rainer. There was no pressure at all to sell me something I did not want. Got a real great price Really good professional service from both Alex and Rainer. There was no pressure at all to sell me something I did not want. Got a real great price as well. Would definitely go back again for my next purchase... More
by Ken
Employees Worked With
Rainer Lange, Alex Grundmann
October 30, 2015
Exceptional!!! I am heading to CA tomorrow, stopped by to check tires, fluids, oil change, etc. It was very busy @ noon and Lance suggested I come back after 3:00 p I am heading to CA tomorrow, stopped by to check tires, fluids, oil change, etc. It was very busy @ noon and Lance suggested I come back after 3:00 pm, which I did and I was in and out so fast. I was told I needed transmission fluid exchange. I had my oil changed, tires checked, fluids topped off, etc. Excellent experience. Lance has great people skills, a true asset, and I felt great when I left!! Mr. Woodruff and Mr. Rojas were excellent, too when I told them about how great Lance is. Middlekauff is amazing and I will tell my friends this is the place to go!! More
by Melodia
Employees Worked With
Tracy Peterson
October 22, 2015
Good experience The service adviser was very helpful, courteous, and all around informative. He was the only person I dealt with and Middlekauff Honda is lucky to hav The service adviser was very helpful, courteous, and all around informative. He was the only person I dealt with and Middlekauff Honda is lucky to have him. More
by Leatherneck
Employees Worked With
Lance Bixler, Tracy Peterson
October 15, 2015
Extremely poor service On October 13th I took my CRV to the service department at Middlekauff in Twin Falls Idaho. The car battery had died the day prior and I got to the se On October 13th I took my CRV to the service department at Middlekauff in Twin Falls Idaho. The car battery had died the day prior and I got to the service department around 8:15 in the morning. I was greeted by Greg Malberg. He asked what was wrong with the vehicle. I explained to him the battery had died the day before and I needed a new one. I asked Greg if this change would take long, at what he replied "no". I figured if wouldn't be longer that 30 minutes. An hour in a half went by, i was not told the reason it was taking so long to get the job done. I asked Greg how much longer, he was on the phone with somebody else, was rude to me and after had a chance he told me the ring that holds battery in place had broken off! I could not believe why he did not let me know as soon as this had happened!! I was anxious to go back to work, Greg offered to loan me a car and told me the part would be there when it was there!! Nobody called me to let me know car was ready, I called during my lunch hour and asked if car was ready, nobody knew if it was. I picked up car, needles to say by then I was very upset at the lack of customer service I had ever experience at Honda!!! Greg apologized saying tome "I"m the only one here!!!" As a customer for 3 years now, how was that my problem???? Greg then took a 10% discount on my bill and give me a bussiness card with a "free oil change"!! really??? How is that supposed to make me happy? also my husband called twice and nobody picked up the phone!!! I was thinking about looking at another CRV but after this nasty service experience, I am done with MIddlekauff!!!! Sincerely, Gioconda Myers More
by Gio55
Employees Worked With
Greg Malberg
September 23, 2015
Insanely Easy I was able to buy a car with a text message. I shot Aaron a text telling him what I wanted and then he shot me a text back telling me he had found a n I was able to buy a car with a text message. I shot Aaron a text telling him what I wanted and then he shot me a text back telling me he had found a newer model with less miles and would give it to me for the same price. I sent a picture of my license to him and when I got done with work I swung by and signed the papers. He even got me an oversized bow to put on the window when I took it home and surprised my wife with her new car. It was the best car buying experience I have ever had and I will definitely get any new or used vehicle from Aaron in the future. More
by Backtalkdoc
Employees Worked With
Rainer Lange, Aaron Johnson
September 14, 2015
Was the Car Buying Exoerience for Real?! My Middlekauff dream team! They were so amazing and made my car buying experience one to be remembered forever! They were so patient with me and so pl My Middlekauff dream team! They were so amazing and made my car buying experience one to be remembered forever! They were so patient with me and so pleasant to deal with. Thank you Middlekauff! More
by MelFarr
Employees Worked With
Matt Middlekauff, Rainer Lange, Alex Grundmann
