Mike Anderson Chevrolet of Merrillville

Mike Anderson Chevrolet of Merrillville
1550 East 61st Avenue
Merrillville, Indiana 46410

Sales: (888) 437-2650
Service: (219) 947-4151
Parts: (219) 947-4151

Manufacturer: Chevrolet

Most Reviewed Employees
Lawrence Phillips Lawrence Phillips
Sales
Jonathan Devine Jonathan Devine
Sales
Jeff Goss Jeff Goss
Sales
Kelley O'Brien Kelley O'Brien
Sales
Alan King Alan King
Sales
Roberto Bustos Roberto Bustos
Sales
Jesse Nevarez Jesse Nevarez
Sales
Charles Burns Charles Burns
Sales
Derrick Hence Derrick Hence
Inventory Manager
Dave Starko Dave Starko
Sales
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Instant Financing
Automated Car Wash
Shuttle Service
Free WiFi
Cable TV
Customer Lounge Area
Free Coffee
Free Drinks
Free Loaner Cars
Pet Friendly
Vending Machines
Television
Express Service
Parts Store

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.7/5
107 Reviews
Mike Anderson Chevrolet of Merrillville

Overall Score: 5 Star Rating4.7



About Mike Anderson Chevrolet of Merrillville
Certified: Mike Anderson Chevrolet of Merrillville
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Mike Anderson Chevrolet of Merrillville has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Mike Anderson Chevrolet of Merrillville
Mike Anderson Chevrolet is the new and improved Chevrolet dealership with over 40 years of selling GM products, our commitment to customer service is second to none.
Graciously, we show our gratitude by giving back to the community.

In addition to an excellent selection of new and pre-owned vehicles, we offer one of the most comprehensive parts and service departments in the automotive industry, as well as a full service body shop. Our primary concern is, and will always be, the satisfaction of our customers.



JulieV1982
5/1/2012 2:23:35 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeff Goss, Jesse Nevarez

My Review of Mike Anderson Chevrolet of Merrillville:
Jeff, Jesse and Neeley were all phenomenal. They worked really hard with me and even got me into a car I never would have dreamed I could own. Jeff really took the time to make sure everything was done right and Jesse and Neeley finished all of my paperwork. I wasn't rushed or pressured I felt very welcomed and I was very well informed of the whole process. After my two previous dealing with other dealerships in my area I will only come back here and I will only recommend people go here for awesome service with people who care and look at the whole picture. Thank you for getting myself and my kids in an awesome car and thank you for the wonderful experience. Even the service department is great!!!!!

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MeganTilton
4/6/2012 1:13:52 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Eric Estrada

My Review of Mike Anderson Chevrolet of Merrillville:
I had an absolute wonderful experience with purchasing my new car from Mike Anderson Chevrolet of Merrillville. Eric Estrada was my salesman and he is by far the best car salesman I have ever come across and I am very happy to say that I had such a great experience. He was very informative, courteous, and very professional. He listened to what I was looking for and wasn't pushy which I really appreciated. He helped lead me in the right direction to find the right vehicle and was very knowledgeable. After dealing with so many other dealerships during my auto search, it was very refreshing to meet with someone who actually truly wanted to help and cared about my concerns. I will definitely recommend him and the dealership to others for their future purchases. The sales manager Rob was super nice as well and made me feel very comfortable. All in all, I am 100% satisfied and I am very happy with Mike Anderson Chevrolet.
- Megan Tilton

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MRDean1971
3/18/2012 9:23:57 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kelley O'Brien

My Review of Mike Anderson Chevrolet of Merrillville:
By far the best experience when buying a new car. I would make the 1 hour and 45 minute drive again to deal with this dealership. Don't change anything. You have earned my business when I am looking for another new car. Already have told someone who is looking to buy in the near future your dealership name and location.

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Packer Fans
3/3/2012 1:55:48 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Roberto Bustos

My Review of Mike Anderson Chevrolet of Merrillville:
I had a truely pleasurable experience in purchasing my 2012 Chevrolet Malibu from Mike Anderson Chevrolet! Roberto, Dan and Tom were wonderful in answering all of my questions about the car and even explained all of the incentives that were available to me. Not only did I get a great car from them, I got the best price from them as well. I am throughly enjoying my new car1 I would recommend Mike Anderson to anyone who is looking for a new Chevrolet! They have earned my business for a new car the next time I am in the market!

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tactical13
2/8/2012 6:11:40 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Kerry Triplett

My Review of Mike Anderson Chevrolet of Merrillville:
We were very satisfied with our service . We were even able to take care of our business there and make it back home before our company arrived .

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lou_varner
2/7/2012 7:29:54 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Lawrence Phillips

My Review of Mike Anderson Chevrolet of Merrillville:
I bought a 2012 Chevy Traverse from Mike Anderson Chevy. Lawrence Phillips was my salesman and he made the experience painless. I very much dislike car shopping and he made the experience extremely tolerable. I can honestly say I will go back to Lawrence and Mike Anderson Chevy for my wife's next car.

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Lafor123
2/1/2012 8:24:04 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Lawrence Phillips

My Review of Mike Anderson Chevrolet of Merrillville:
Lawrence is very friendly & will help you in any way to get you in the vechicle that your looking to buy...My parents each bought a vechicle on January 26th & i bought one on January 28th from Lawrence, & i always get my oil changes from this dealership they are very knownledgeable & being a women you don't feel like there over charging you because you not very knownledgeable with vechicles & how much parts should cost. I would recommend anybody looking for a car to see Lawrence.

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Response from: Mike Anderson Chevrolet of Merrillville
Added: 2/14/2012 1:52:50 PM
Wow! Not one but two vehicles from Lawrence, congrats! We are glad you enjoyed your experience and look forward to serving you for years to come.
Al Kuchar
General Manager

cindy0119
1/31/2012 3:34:18 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kelley O'Brien

My Review of Mike Anderson Chevrolet of Merrillville:
Mr. O'Brien was extremely helpful and knowledgeable about the car that he sold us. The gentleman that handled our financing was also very friendly and helpful. I would definitly recommend them to my friends and family for future purchases.

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Response from: Mike Anderson Chevrolet of Merrillville
Added: 2/14/2012 1:51:09 PM
Thank you for the review. We are here if you need anything and hope you enjoy your vehicle!
Al Kuchar
General Manager

Jason Hoffman
1/25/2012 9:38:58 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Lawrence Phillips

My Review of Mike Anderson Chevrolet of Merrillville:
I originally contacted Mike Anderson Chevy to inquire about a new Chevy Traverse. When I arrived at the dealership, I noticed right away that the facility was very clean and the layout was inviting. My salesman Lawrence greeted me and my sister, who was looking at the Equinox, with a friendly smile and introduced himself and welcomed us to the property. Lawrence inquired about our reason for visiting and was super informative about the vehicles we asked about. Lawrence explained all the different model types and used our answers to tailor which vehicles he had in stock that matched. He did not try to sell up or force vehicles on us that had more than what we were looking for. Once he went over vehicles that matched, Lawrence took us for test drives in both vehicles. Before the test drive he walked us around each vehicle and explained all the features and had had us test things so we understood everything.After the test drive of the new vehicle I inquired about any used vehicles that matched my needs. Lawrence was able to match me with a used vehicle they had in stock. After checking out the used vehicle, Lawrence offered a take home test for me. Needless to say, I was impressed with the offer and loved the car. I found the vehicle on-line for a lower price and the dealership gladly matched the price and I bought it. During the purchasing process, Lawrence made sure I received any and all discounts available to me. I received XM radio for a year free and a trial of ON Star. Lawrence was attentive, friendly, informative and never pressured me. I received a discounted interest rate and a discount on an extended warranty from the finance department as well. I truly feel that Lawrence and the entire dealership were more interested in making me a Lifelong customer than just getting a quick sale that may not have been right for me through pressure tactics. Mission Accomplished Guys, my experience was WONDERFUL and I can say without doubt that you earned my business this trip and I will be back for my next vehicle.

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Response from: Mike Anderson Chevrolet of Merrillville
Added: 2/14/2012 1:50:22 PM
Hello Jason,

So glad you are enjoying your vehicle. Lawrence is one of our senior sales consultants with a great clent following and with reviews like this I see why! We look forward to being your dealership of choice for years to come!

Al Kuchar
General Manager

easymoney
1/23/2012 9:00:43 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Lawrence Phillips

My Review of Mike Anderson Chevrolet of Merrillville:
My wife and I stopped in to look at trading our 2007dodge van in for a chevy traverse LP greeted us. He was very pleasant to work with us and very accomadating with our kids. We were there for several hours and Rob stopped by and talked to our kids. My wife and I have never had such wondeful treatment from a dealer before. The next vehicle we buy will be from Mike Anderson hopefully LP will still be there. I can not say enough about LP or Mike Anderson

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Response from: Mike Anderson Chevrolet of Merrillville
Added: 2/14/2012 1:48:12 PM
Thank you for the kind words about our dealership and staff. We hope you enjoy your nw Traverse!

Al Kuchar
General Manager

Reviews 11-20 >>