My Review Of Mike Davidson Ford:
I’ll start this off and tell you the salesmen Brent and Christopher M. were wonderful. They were very kind, courteous, and were willing to answer all of our questions. They showed us the vehicles we wanted to look at, and while Christopher was running a little late (we had a scheduled appointment to meet with him) he was thorough in showing my father the nice upgraded technology, since we were upgrading from a 2002 vehicle to a 2013.
The prices were all right, but we had planned to trade in, and my father was not willing to trade-in and buy unless he liked the price they were going to offer him for his vehicle. This had already been discussed up front, as well as the mention we’d be shopping around a little, but had had interest in this place first. Christopher went to get his sales manager, Jay, at the time of discussing prices. This man already portrayed a poor attitude just approaching us. When it came to giving us a quote on my father’s truck, Jay’s response was “we’re not going to give you a quote to ‘go shopping around’". Basically if we weren’t going to buy at that moment, they were no longer going to be helpful. At that point, we were ready to leave. We got up, got in our vehicle to drive off, and saw Christopher. We attempted to speak to him to apologize the deal had fallen through thanks to his sales manager’s poor attitude, but was approached by the general sales manager who was walking with Christopher.
I don’t remember his name, because honestly it isn’t worth remembering, but walked up to us and began to accuse my father of swearing at his salesman, which never happened and had a very disgusting attitude. Never in my life have I met anyone in a retail environment that would treat their customers in such an appalling way. Not only have they lost my father’s business, but have forever lost mine as well. That’s at least two generations worth of damage there. They will never see a penny from us.
We promptly went to Duval Ford on Roosevelt, who had the truck my dad wanted on the lot, gave him the trade-in price he wanted for his 2002 vehicle, and were kind from beginning to end. — at Mike Davidson Ford.
Was this review helpful to you?
Yes | No