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This rating includes all service center reviews, with more weight given to recent reviews.
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752 Reviews of Mike Murphy Ford Inc - Service Center
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March 24, 2020
If it was possible to give no stars, I would. They completed a service and had a charge 3 times the amount it was supposed to be before bringing it to my attention first. After calling out the terribl completed a service and had a charge 3 times the amount it was supposed to be before bringing it to my attention first. After calling out the terrible business practice and comparing to other dealerships, they finally agreed to lower the price. More
by Laura
Verified Customer
Helpful March 19, 2020
The service guys ar Murphys are great to me. They answer all my questions in language I can understand and get my car in for service as quick as possible. I would never go anywhere else even if it was che all my questions in language I can understand and get my car in for service as quick as possible. I would never go anywhere else even if it was cheaper for the same service. Love them. Sales I'm not so sure of. Helped my granddaughter get a car there and the salesman did very little to help her with a good deal. Not going to mention name but I will never buy a car from him again. More
by Debird2
March 17, 2020
Service has always been a strong point for Mike Murphy. I have bought from her over and over again because the piece of mind and satisfaction from my service experience. The sales channel has been very stron have bought from her over and over again because the piece of mind and satisfaction from my service experience. The sales channel has been very strong as well and I really value the relationship I have created with the sales and finance team. I could not be more pleased and look forward to my next buying opportunity. More
by armysiu
Employees Worked With
Other Employees :
Service desk and team- all these guys are awesome!, David Brekke
March 14, 2020
Great service with a smile. Honest and reputable. Clean and helpful. Always willing to go the extra mile to help. I would recommend, without hesitation, Mike Murphy Ford! and helpful. Always willing to go the extra mile to help. I would recommend, without hesitation, Mike Murphy Ford! More
by JMMEIS
Employees Worked With
March 13, 2020
Best Servuce and deals in Central Illinois ! Really appreciate the techs in the service department, they are extremely helpful and friendly! The service department is what makes Mike Murphy Ford the be appreciate the techs in the service department, they are extremely helpful and friendly! The service department is what makes Mike Murphy Ford the best! More
by drcs1970
Employees Worked With
Other Employees :
All the service techs are great ! They go above and beyond !
March 12, 2020
We have purchased all of our family vehicles from Mike for over 30 years, and have always been pleased with the excellent service we received. for over 30 years, and have always been pleased with the excellent service we received. More
by sumi5659
Employees Worked With
Kevin, Jeremy in the service dept
March 11, 2020
Always a top notch team to work with from buying a new car to the service department. Always happy when I walk out of the building! car to the service department. Always happy when I walk out of the building! More
by EABURSOT
March 10, 2020
Outstanding Service Department Outstanding service department that has great customer service Very helpful and they go above and beyond any other service department in the area. Cu Outstanding service department that has great customer service Very helpful and they go above and beyond any other service department in the area. Customner satisfaction is certainly number one. More
by SJB1833
Employees Worked With
service department
March 04, 2020
The works service There were very quick and efficient with the service and kept me well informed of what may be needed in the future. I felt my car was in good hands. There were very quick and efficient with the service and kept me well informed of what may be needed in the future. I felt my car was in good hands. More
by LIBBY5
Employees Worked With
unsure of name
