Millennium Honda - Service Center

even though I waited a long time they always do a great job. I went to get oil change and I was told I needed a wheel alignment. When I arrive home I notice on one of my invoices I had a wheel alignment al I went to get oil change and I was told I needed a wheel alignment. When I arrive home I notice on one of my invoices I had a wheel alignment already. So I call Mark and he apologized and I had to go back a few days latter to get front brakes and he gave me a discount. I appreciate his honestly and the way he dealt with me was very respectful. We need more honest advisers like Mark Skawinski. I will definitely deal with him again. More

Very efficient customer service I returned for a second time to your service center last week. My visit was for a recall on my CRV gear shift that was already "fixed" on June 2nd. I returned for a second time to your service center last week. My visit was for a recall on my CRV gear shift that was already "fixed" on June 2nd. Seeing as my car almost ended up in my neighbor's living room, the defect wasn't totally corrected. I was both nervous and irritated when I came in for a second time last week. Mark Skawinski immediately eased my worries. He really listened to my issue and made me feel confident in the service department again. He also communicated with me after I left (my car stayed behind for an evening). He got me a family friendly rental car (again he listened well--I have two beautiful munchkins I needed to tote around), and explained what part needed replacing and how long it would take to get my car back to me. Mark has a wonderful way of communicating to your customers--he is very down to earth. Hopefully the gear shift is fixed and won't allow my car to launch itself onto my neighbor's roof :) Sincere thanks, Michelle Gomes More

Great review Harris was friendly and explained everything in detail to me, Harris needs a raise to go with the praise! I was in and out so fast my coffee was still Harris was friendly and explained everything in detail to me, Harris needs a raise to go with the praise! I was in and out so fast my coffee was still warm--Thanks! More

Service review When I went into the dealership to get my car serviced I was approached by Harry and was treated with excellent service. He made it his priority to ke When I went into the dealership to get my car serviced I was approached by Harry and was treated with excellent service. He made it his priority to keep me updated about my car and made sure I knew what was going on. More

Going above and beyond Mark you are my hero. We have had an issue with my remote start/car alarm since I got the car in January. The alarm kept going off to the point I ha Mark you are my hero. We have had an issue with my remote start/car alarm since I got the car in January. The alarm kept going off to the point I had to disable it. I had it back and forth 3 times and each time you made sure that the accessory company was involved. Last time we had the manager involved and he said if we ever had an issue again we should call him. Yesterday (6/20/14) I brought the car in again because the alarm was going off on its own again. You knew exactly what to do. The old alarm was taken out, new sensors were installed and a new remote start/alarm put in. This is how to keep a customer happy! Your strenght is your attitude and smile. You go out on limb for your customer and I have never seen you rattled. Great quality for Customer Service. I deal with many businesses and staff in my line of work. Millennium Honda, congratulations. Because of Mark, you have made me a "raving fan". Gail Nikol More

My great and enjoyable experience with Mark Skawinski. On Saturday June 14, 2o14, I was driving my 20014 Honda CRV that I bought from Millennium Honda On Franklin Ave, Hempstead , N.Y. Suddenly, I notice On Saturday June 14, 2o14, I was driving my 20014 Honda CRV that I bought from Millennium Honda On Franklin Ave, Hempstead , N.Y. Suddenly, I noticed that that my car oil life was at 15% and the car was reaching 15,000 miles. i had to travel on Sunday and I was Concerned about the low oil life and the soon needed service. I run to Honda service department where they were about to close. Quickly, Mr. Skawinski took my concerns into great consideration. He told me in a very professional way that it was too late to service my car, but he could have the oil change done, which was effectively done. He then sent me to a cashier to schedule an appointment for my car to be serviced. I was very pleased with the treatment that I received and with Mr. Skawinski's professionalism as well. Marie Bernier: Vehicle: @014 Honda CRV (Brown). VIN#:5J6RM4H72EL017158 Email:mfbernier05@yahoo.com Phone: (646)246-7197 More

air conditioning The air conditioning has been a problem for over a year. It was brought in for service before and I was told there was nothing wrong with it. It wou The air conditioning has been a problem for over a year. It was brought in for service before and I was told there was nothing wrong with it. It would run cold, then hot, then cool, etc. The car was dangerous to drive in certain types of weather. Mark found the problem before I even got home and I had my car back and functional before the day was over.Thank You. More

Saved the Day During a weekend trip three hours upstate I began to hear a horrid noise coming from my front tire. During a visit to the closest mechanic in the ar During a weekend trip three hours upstate I began to hear a horrid noise coming from my front tire. During a visit to the closest mechanic in the area I was staying, I learned it was something I needed to immediately address however the part would need to be ordered. A friend suggested I call millennium due to her good experience there. Steve was able to decider and locate the correct part and fit me in that Sunday! I was able to only lose a few hours of my weekend away and ended the weekend with a safely functioning car at a reasonable price! Considering my predicament, I could have easily fallen victim to an overpriced advantageous mechanic. I was lucky to have Steve at millennium on my side that weekend! I will go no where else again! More

Excellent Advisor Ms.Pilier at the very first instant of meeting her had a warmth and comforting personality .She is also vastly knowledgeable. At first my mind set wa Ms.Pilier at the very first instant of meeting her had a warmth and comforting personality .She is also vastly knowledgeable. At first my mind set was a little stereotypic but she blew me away with her intelligence & eloquence. Whenever I go there again I'll definitely request her service . More

First time and Hooked! Great Experience This was my first time at Millennium for service. Mark Skawinski was quick to help me. My situation required a loaner car and it was provided hassle f This was my first time at Millennium for service. Mark Skawinski was quick to help me. My situation required a loaner car and it was provided hassle free. Mark also kept in contact with me through the process to make sure that I understood clearly what was being done to the car. The service area was clean and comfortable and pleasant to wait in. Thank You More