Mills Ford Lincoln Brainerd
Baxter, MN
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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purchased vehicle 5-5-26. week and a half ago, front brakes making noise. initial inspection says pads at 6mm. fixed on 6-23-26. pads were 1mm or gone, metal on metal. initia week and a half ago, front brakes making noise. initial inspection says pads at 6mm. fixed on 6-23-26. pads were 1mm or gone, metal on metal. initial inspection person before they prepped the car for sale was either incompetent, negligent or falsifying the brake pads condition. yes they put new pads in in yesterday, and also rotors, which probably were not needed if you had put pads in before selling it. another 3 hours of my time. eric, hunter, daniel, and the mechanic know about it. if you need info, ask them.i am a little untrusting about your dealership after this purchase. i realize not a new vehicle, but the most money we have ever spent on a vehicle in our life. sent you 2 previous emails after purchase. no reply. just giving you a heads -up i dont know if i could ever trust you in the future. yes, the situation was remedied, but my time, your time, and everything else should not have happened. Tom Magnan. More
I hope the dealership appreciates the asset they have in Eric Holmvig. In what can be an extremely challenging job, his attitude and engagement are distinctive. You may wish to consider in investing in some Eric Holmvig. In what can be an extremely challenging job, his attitude and engagement are distinctive. You may wish to consider in investing in some assistance for him as although he never voiced it, it is apparent his workload is significant. Maybe invest in the technology that is available to automatically text customers the status of their vehicle's service status, and allow him to him to be the best customer facing employee I have met there (or maybe any dealership) before he bolts to run a complex logistics operation. More
Did fast work on the oil change and even washed our car for us Reel professionals thanks again for us Reel professionals thanks again More
Love all the staff there. Very friendly and knowledgeable. They were able to answer all my questions and put me at ease with my decision. Very friendly and knowledgeable. They were able to answer all my questions and put me at ease with my decision. More
Service was good and done very fast. And yes, I will come back again. The waiting area is set up very nice. And yes, I will come back again. The waiting area is set up very nice. More
Reese was very good to work with. Professional, knowledgeable and friendly. Easiest car sales associate we ever worked with. Would definitely recommend Garret had a way with nu Professional, knowledgeable and friendly. Easiest car sales associate we ever worked with. Would definitely recommend Garret had a way with numbers🤔😊 More
Fantastic experience buying my 2024 Ford Edge at Mills Ford in Brainerd. Joe Miller & Dylan Jones answered all my questions. Highly recommend Joe Miller; Dylan Jones and Mills Ford!!! Ford in Brainerd. Joe Miller & Dylan Jones answered all my questions. Highly recommend Joe Miller; Dylan Jones and Mills Ford!!! More
Eric Holmvig helped me save face as my wife and I arrived in June for an appointment. I scheduled it online. Somewhere I goofed up the date and the appointment was for a date in July. He got both vehicles in in June for an appointment. I scheduled it online. Somewhere I goofed up the date and the appointment was for a date in July. He got both vehicles in, did the oil changes, tire rotations and recalls all within 2 hours. Amazing!!! We have been incredibly amazed and grateful at the care provided by Eric Holmvig in service and Reece Thompson in sales, with the 5 vehicles we have purchased there. Looking forward to #6! More
I am always very pleased with their staff, quality of their work & the quickness of their service. their work & the quickness of their service. More
People are friendly. Address problems and concerns. Just bought the new vehicle no problem with it yet. Address problems and concerns. Just bought the new vehicle no problem with it yet. More



