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Modern Toyota

Winston-Salem, NC

Overview
Reviews
Vehicles
4.6
953 Reviews
Call Dealership (336) 785-3100
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3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 953 reviews

April 25, 2024

Renee at Modern has been my service rep. He's been consistently professional and honest. While I'm not a fan of going to dealerships for service, I have appreciated my experiences here. More

by Adam Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee, Courtney Crowley
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Apr 30, 2024 -

Modern Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone, Adam. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, The Modern Toyota Team

Helpful
April 25, 2024

Great service and service managers. Quick service and reasonable rates. Highly recommend and will buy next car here. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve service department
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Apr 30, 2024 -

Modern Toyota responded

We really appreciate the kind recommendation, Richard. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Best, The Modern Toyota Team

Helpful
April 25, 2024

I really enjoy service I get and all the service people are nice I always deal with Rene he is great and upfront with me More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Lugaro
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Apr 30, 2024 -

Modern Toyota responded

Christine, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, The Modern Toyota Team

Helpful
April 23, 2024

Love this dealership I wouldn’t go anywhere else. I have leased two cars and all service has been done with Modern Toyota. Everyone is very nice and facility is clean. More

by Debrdwy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Apr 25, 2024 -

Modern Toyota responded

Debrdwy, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Best, The Modern Toyota Team

Helpful
April 20, 2024

The best dealer on this area best costumer service They always bring me the best service More

by Michelle Ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Apr 23, 2024 -

Modern Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Michelle. Best, The Modern Toyota Team

Helpful
April 17, 2024

Clean, professional, organized and welcoming staff that is very knowledgeable about the vehicles, maintenance and covered programs. More

by Gene H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Apr 18, 2024 -

Modern Toyota responded

Thank you for this positive feedback! It's wonderful to hear that our staff impresses with their knowledge, professionalism, and welcoming demeanor, ensuring your experience with our vehicles was top-notch. We appreciate the time you took to post this review and look forward to your next visit. Best, The Modern Toyota Team

Helpful
April 17, 2024

Everyone at this dealership has always been courteous and professional. Never had any issues or problems. More

by Coegi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
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Apr 18, 2024 -

Modern Toyota responded

Thank you for sharing your positive experience. It's delightful to know our professional and courteous team has consistently met your expectations. We appreciate your words of affirmation and look forward to serving any more of your automotive needs. Best, The Modern Toyota Team

Helpful
April 09, 2024

I've been a customer for years thru 4 Toyotas and I appreciate knowing my service will be correct! Enjoy seeing the familiar faces of the long term employees, they're like family! More

by worker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Newberry, Courtney Crowley
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Apr 11, 2024 -

Modern Toyota responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Best, The Modern Toyota Team

Helpful
April 06, 2024

Though I didn’t buy my car from this dealership I have always used them for my car maintenance. The team has been phenomenal. Quick, professional and courteous every time. I will continue to use them for More

by Ashlynn M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Apr 09, 2024 -

Modern Toyota responded

Ashlynn, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Best, The Modern Toyota Team

Helpful
April 05, 2024

I love my Tacoma and am very pleased with Modern Toyota and their staff and facilities. More

by RalphC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
Apr 09, 2024 -

Modern Toyota responded

Thank you for taking the time to leave a positive review, Ralph! We appreciate your support and hope to have the pleasure of serving you again soon! Best, The Modern Toyota Team

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