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Modern Toyota

Winston-Salem, NC

Overview
Reviews
Vehicles
4.6
968 Reviews
Call Dealership (336) 785-3100
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3178 Peters Creek Parkway

Winston-Salem, NC

27127

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Showing 968 reviews

May 29, 2024

Great Service! They really take pride in there customer service .. Highly Recommend for all your car needs.. More

by Wmbrianmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
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May 31, 2024 -

Modern Toyota responded

Thank you, Brian, for the fantastic review! We are thrilled to hear that you had a great experience with us at Modern Toyota. We take pride in providing top-notch customer service and we appreciate your recommendation. Please do not hesitate to reach out for any of your future car needs. Best, The Modern Toyota Team

Helpful
May 29, 2024

First time owning a Toyota, so far have had a good experience with Modern. I do love the work stations while I wait for my car to be serviced. Always friendly. More

by jascarbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Guinn, Courtney Crowley
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May 31, 2024 -

Modern Toyota responded

Thank you for choosing Modern Toyota for your first Toyota purchase! We're delighted to hear that you've had a positive experience with us, and we're glad you enjoyed our comfortable work stations while waiting for your car to be serviced. Our team always strives to provide friendly and efficient service. We look forward to welcoming you back for future visits! Best, The Modern Toyota Team

Helpful
May 29, 2024

Bought all our cars in this dealership and they have the most accommodating and polite staff.Excellent services More

by rudette03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
May 31, 2024 -

Modern Toyota responded

Thank you for being a loyal customer. We greatly appreciate your kind words about our accommodating and polite staff. We are thrilled to hear that you find our services excellent. We look forward to assisting you with all your vehicle needs in the future! Best, The Modern Toyota Team

Helpful
May 28, 2024

Always great service; prompt, thorough, very friendly. Car serviced today is our 8th Toyota from Modern. More

by TOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Courtney Crowley
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May 30, 2024 -

Modern Toyota responded

Thank you for your kind words! We are thrilled to hear about your positive experience with Modern Toyota. We truly appreciate your loyalty and trust in choosing us for your 8th Toyota. We look forward to continuing to provide you with top-notch service for many more vehicles to come. Thank you again for the opportunity to serve you! Best, The Modern Toyota Team

Helpful
May 28, 2024

Guy told me I should change my name from Canada to America. Canada is my legit last name. xxxx off. More

by drdolamic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
some white guy
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May 30, 2024 -

Modern Toyota responded

Thank you for sharing your feedback with us. We would like to understand more about what happened and how we can make things right. Please feel free to reach out to us directly so we can address this issue. Thank you. Best, The Modern Toyota Team

Helpful
May 24, 2024

Very friendly Customer Service. I found Ginger Newberry to be extraordinary and most accommodating. Dealership was very clean and organized. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Newberry
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May 28, 2024 -

Modern Toyota responded

Thank you, Gary, for your kind words and for recognizing Ginger's extraordinary service at Modern Toyota. We are thrilled to hear that you had a positive experience with us. We appreciate your feedback and look forward to assisting you in the future. Best, The Modern Toyota Team

Helpful
May 23, 2024

Great place to get your car serviced, they have a work station so you can work while you wait. More

by tabithasellshouses
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
May 24, 2024 -

Modern Toyota responded

Thank you for the positive review, Tabitha! We're glad to hear that you had a great experience with our car service and enjoyed our work station. Feel free to visit us again in the future, and don't hesitate to share your experience with others. Drive safely! Best, The Modern Toyota Team

Helpful
May 23, 2024

I have purchased 7 vehicles from Modern Toyota and have had a great experience each time. The service department has always been great to work with. Highly recommend. More

by matttuttle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Newberry
Report | Print
May 24, 2024 -

Modern Toyota responded

Thank you for choosing Modern Toyota for your vehicle purchases, Matt! We are thrilled to hear that you have had a great experience each time and that our service department has been excellent to work with. We appreciate your loyalty and recommendation. Looking forward to assisting you with your future automotive needs. Best, The Modern Toyota Team

Helpful
May 23, 2024

Courtesy great drive up appointment without the hassle, great customer service . Ready to get start on job More

by Cilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Crowley
Report | Print
May 24, 2024 -

Modern Toyota responded

Thank you, Cilla, for the 5-star review! We are thrilled to hear that you had a hassle-free drive-up appointment at Modern Toyota. Our team is dedicated to providing excellent customer service and ensuring a smooth experience. We look forward to assisting you with your next vehicle service. See you next time! Best, The Modern Toyota Team

Helpful
May 23, 2024

The attention and services are always excellent, the staff is friendly, I have never had problems with the services in my car. They comply with waiting times. The ride service is an excellent option for More

by MarioZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Lugardo, Jeremiad
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May 24, 2024 -

Modern Toyota responded

Thank you for the 5-star review, Mario! We're thrilled to hear that you had an excellent experience at Modern Toyota. We take pride in our friendly staff, efficient service, and on-time delivery. We're glad to hear that our ride service was a convenient option for you. We look forward to welcoming you back in the future or feel free to share your positive experience with others. Best, The Modern Toyota Team

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