Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Momentum BMW MINI - Service Center

Houston, TX

4.9
682 Reviews
Call Service Center (855) 645-6452

682 Reviews of Momentum BMW MINI - Service Center

Sort by
April 30, 2024

Car 4 and 1/2 years old and less than 40,000 miles. All I wanted was a new battery. Two expensive repairs suggested. Water pump and engine mounts. Poor machinery or running up the bill? More

by Fritz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Helpful
April 30, 2024

The customer service team are exceptionally professional and pleasant. They remember me from visit to visit and keep me well informed throughout the process of evaluation and service. More

by Jln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Deshotels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassey — service rep
Report | Print
Helpful
April 29, 2024

Momentum is my go to place for ALL issues related to my 750, They are professional, trust worthy, and have a team that listens and respects their customer. I’m so glad they are picky because so am I! More

by dottie
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jose, Cedric
Report | Print
Helpful
April 29, 2024

Momentum BMW is a very professional dealership and takes care of my service needs for my BMW. More

by Joe.Walker713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHEF HABHAB
Report | Print
Apr 30, 2024 -

Momentum BMW MINI responded

Joe, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
April 28, 2024

Excellent customer service and great loaner car program. Please continue providing these great services. You are appreciated More

by Ayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Adesuyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Adekweh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Momentum BMW MINI responded

Ayo, we are so pleased you enjoyed your visit to Momentum BMW! We hope to see you soon!

Helpful
April 28, 2024

Allyce was wonderful. Great service and I loved the card she gave me when finished More

by jmaria815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sterrick Frasier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allyce
Report | Print
Apr 30, 2024 -

Momentum BMW MINI responded

Thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
April 26, 2024

Always clean,customers service is good. Everyone is friendly.Shawn is very patient with me. More

by tshagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Apr 28, 2024 -

Momentum BMW MINI responded

Your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
April 26, 2024

Great service. Had my car in and out quickly.. Service person was polite and nice to work with. More

by Wattson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service-Cassandra
Report | Print
Helpful
April 25, 2024

Haide was awesome as always! It has been great working with her to keep our 2010 Mini Cooper S alive. Her kind demeanor and willingness to help are what keep us coming back More

by pwph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haide
Report | Print
Apr 28, 2024 -

Momentum BMW MINI responded

It's experiences like yours that really keep us motivated! We look forward to your next visit! Take care!

Helpful
April 25, 2024

Punctual updates and information. Time was close to provided expectations. Very efficient. Car was cleaned before release. More

by Dkieta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service
Report | Print
Apr 28, 2024 -

Momentum BMW MINI responded

We are so pleased you enjoyed your visit to Momentum BMW! We hope to see you soon!

Helpful
1
2
...
69