Monroe Chrysler Dodge Jeep Ram Superstore

Chad always takes the time to explain tge cars, process, and has TRUE knowledge of the vehicles that he sells...I have purchased many vehicles through him and the dodge dealer and could nit be happier and has TRUE knowledge of the vehicles that he sells...I have purchased many vehicles through him and the dodge dealer and could nit be happier More

BUYER BEWARE – MISLEADING & DISHONEST I purchased a van from Monroe Superstore and had a very disappointing experience working with Mark Lawrence. The vehicle was advertised with multiple features that ei from Monroe Superstore and had a very disappointing experience working with Mark Lawrence. The vehicle was advertised with multiple features that either do not work or are not even installed: ❌ AC “works” – compressor is bad, no cooling ❌ “3000W inverter” – completely missing (only leftover wiring) ❌ Rear lift/power jack – not functional / not wired These were not small issues — these were major selling points listed for the van, and NONE of them checked out. Yes, I take responsibility for not double-checking everything before signing — I was focused on getting financing done and felt pressured during the process. But I trusted that a dealership like this would at least verify the basic features they advertise. That trust was clearly misplaced. ⚠️ This felt extremely misleading at best, dishonest at worst. ⚠️ Do NOT rely on their listing descriptions — verify EVERYTHING yourself. If you’re considering buying from here, inspect every detail before signing anything. Don’t make the same mistake I did. More

Friendly staff that always goes above and beyond to make your experience with them as enjoyable and memorable as possible. Where your treated like part of the family. your experience with them as enjoyable and memorable as possible. Where your treated like part of the family. More

Friendly, professional. Honest and easy to work with our salesman, Daniel and the rest of the staff. He did his job to make the sale happen seamlessly. Very pleased. Honest and easy to work with our salesman, Daniel and the rest of the staff. He did his job to make the sale happen seamlessly. Very pleased. More

This dealership gives a very warm and friendly experience. They listen to the wants and needs of the customers and works with them to achieve the customers expectations, sometimes going above and experience. They listen to the wants and needs of the customers and works with them to achieve the customers expectations, sometimes going above and beyond customers expectations. More

Great dealership been dealing with them since 1990 and they have been great, back up what they say and take care of business i highly recommend them Also bought from their dealership in Lake Wales Flor they have been great, back up what they say and take care of business i highly recommend them Also bought from their dealership in Lake Wales Florida. They don't waste your time and get it done Will buy again More

Wow! What a great experience. We live in Oxford and have several Jeep dealerships around us. We visited a few looking at the Wagoneer S specificall What a great experience. We live in Oxford and have several Jeep dealerships around us. We visited a few looking at the Wagoneer S specifically and nothing else. Many of our local dealerships tried to sell us other vehicles despite our desire for the Wagoneer S. Then we stumbled upon Monroe Chrysler Dodge Jeep Ram Superstore and started communicating with Denise Case in sales. They were an hour and a half from us but the prompt replies to our questions and the friendly phone conversations made us feel more welcomed than our local dealership experiences. We drove out one Saturday morning just to have a look at their Wagoneer S and from the moment we entered their dealership we experienced the utmost in respect and general friendliness, even from other sales associates that were not specifically working with us. The culture here at Monroe Chrysler Dodge Jeep Ram Superstore is something that other stores should strive to achieve. We experienced the same outstanding level of respect and professionalism from our Sales Consultant, Denise Case, our Finance Consultant, Jeremey Jennings, and the store’s General Manager, Brian Young! I even had a question for the parts department and Jason Campbell went above and beyond to provide me what I needed. I specifically included all these people's names because they positively impacted our experience and will make me return as a repeat customer. We ultimately chose their white Wagoneer S Launch Edition because they were upfront with pricing—no haggling—and offered a very fair value for our trade-in vehicle. To cap off an already great day, while we were outside taking delivery of our new vehicle, we ended up swapping stories about our college-aged kids. As it turns out, Brian’s son is an accountant, and there may even be an opportunity for our son to connect with him for an internship. It was a genuine moment that reminded us how much relationships matter—and Monroe Chrysler Dodge Jeep Ram Superstore truly made us feel like family." Why would I recommend driving a little farther to Monroe Chrysler Dodge Jeep Ram Superstore? Because at every step of the car-buying process, they take the time to build genuine relationships, earn your trust, and make you feel completely at ease—turning what can be a stressful experience into one filled with confidence and joy. More

Took my 2021 Jeep wrangler in for an oil change the technician was courteous and the service was excellent technician was courteous and the service was excellent More

Willing to go that extra mile for it's customer to get the sale but unwilling to address questions after purchasing the sale but unwilling to address questions after purchasing More