Morong Falmouth

Reason for Visit: Service

I recommend this dealer: No

My Review of Morong Falmouth:
I cannot say enough here to relay the the experience I have had with this dealership. The worst possible experience one can imagine in all respects. Their service ethic seems more suited to avoid liability than provide customers with good service. I have been there 8 times in 9 months and still they can't seem to fix a wobble in the front end. I could not list the entire series of errors which range from basic incompetence to actually putting my safety at risk on defective tires, which they discovered on the 4th visit for the same problem, after rotating the defective tire to the back where I couldn't feel the vibration. Only after I had the tires rotated and the vibration returned did I realize they never fixed the problem. STAY AWAY!!!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Morong Falmouth:
Tried to buy an Audi in Maine to keeep the $$ in the state. Looked at used A6s, settled on a new A4 Avant. Told the sales person (Greg) that we wouldn't hesitate to go to Boston for a better price if they weren't competitive.<br>Decided on the car with about a $33k sticker and asked for best deal they could offer. First the Sales Mgr tried to move us to a lease &quot;as a marketing tool to keep us coming back&quot;. I couldn't understand wht he would make the sale MORE complicated when were ready to buy. Offered $500 off sticker and we said goodby. Greg asked for a couple more days to get us a better deal, another $300.<br>We went to Pass &amp; Weisz in Burlington, MA. Found a similar car with about $1500 less options and they gave us $2500 off that, a much better deal.<br>Friends have had similar experiences at Morong. Not recommended.

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