Jim has done an excellent job for me, I feel like I have a "Pit Boss" at Morrie's. He gave my car special attention when it needed repairs and is careful to see the carb is tuned for best mileage which includes setting it for the seasons fuel blend.
"New 2017 Mazda 6 Grand Touring"
- cMazda 6
I just bought my fourth Mazda and my second one from Morrie's Minnetonka Mazda. I love my new 2017 Mazda 6 Grand Touring. Go to their website or stop by the dealership to check out all the new safety features! The car hugs the road. The design is beautiful inside and outside. Anne Brick was outstanding in explains all the features and taking me on test runs of all the different models. Anne was very professional, personable and a good listener. Everyone at the dealership is very helpful, professional and personable. I have used their service department for years and it is one of the reasons I chose Morrie's Minnetonka Mazda to buy my new car. Jim Cruz and Jason George provide excellent service and keep my cars in top working order. I highly recommend the whole dealership and Mazda cars!
"Terrible Customer Service"
I purchased a car and there were so many problems that ended up happening. There were so many things going wrong in the matter of 2 weeks! This car is two years old! They couldn't wait for us to sign the paperwork and be on our way so they could get rid of us as quickly as possible! The employees at this dealership were so rude and disrespectful. They were uncaring. I financed part of the total price of the car through the dealership and they were so informative. They screwed up on the paperwork. Now, a few months later, I learn that my loan is totally different than what I thought it was supposed to be. I am basically paying two interest rates! After my loan term is up, the total that I have paid will almost be double! When I learned of this, I called the dealership back asking if they could help me, they were so rude about it. They didn't want to listen at all. They just tell you it's in the contract. They have you sign something and then oops, it's not their fault.
I would never recommend this dealership to anyone! Morrie's Mazda in Minnetonka, MN needs to figure out what they stand for. Figure out your morals and values.