Morries Chippewa Falls Chrysler Dodge Jeep Ram - Service Center

In December I bought a Subaru Impreza from Chilsons Chippewa Falls. It was a older model with 160K miles. I purchased it to use as a four wheel drive winter beater. Chilson's was recently bought by M Chippewa Falls. It was a older model with 160K miles. I purchased it to use as a four wheel drive winter beater. Chilson's was recently bought by Morries. February 27 I brought the car to Morries Chippewa Falls Chrysler Dodge Jeep Ram for a check engine light, traction control light and a flashing cruise control light. At first I was told that it needed new spark plugs and sensors and it would cost just over $2,000. Since I've had the car less than three months earlier I ask the service associate if the dealership was willing to share some of the costs. The representative said they would ask. I was called back later that afternoon and told that it need a catalytic converter and air flow sensor, total cost over $3,000 but the dealership would split the cost. I told them I'd think about it and come in the next day. When I went in I declined service and asked to speak to the store manager. I was introduced to Chad. I told Chad that I was disappointed that the second call never mentioned plugs and the first didn't mention the catalytic converter. I asked how I was to trust them. Chad said he'd look into to it can call me that afternoon. Chad never called. When I picked up the car no dash lights were showing. I don't know if the Technician cleared the codes or the car reset after been turned off for a prolonged period of time. Whichever the case its been almost three weeks and there are still no codes. This dealership recommended over $5,000 of repairs on a $7,500 car I'd bought from them less than three months earlier and right now it does not appear that any of the repairs were needed. I've bought 3 vehicles from Chilsons, including a new 2022 WRX and a Mazda Miata from Morries La Crosse many years ago. I'm disappointed in the both the service and the customer service. More

Vehicle has not been usable for 7 weeks. Continual run around on fix. Received back and issue not fixed. Was tol 10 days to get back in. Now still waiting on fix. Continual run around on fix. Received back and issue not fixed. Was tol 10 days to get back in. Now still waiting on fix. More

I usually a good experience. They are very expensive for parts. Labor rate is fare. They are very expensive for parts. Labor rate is fare. More

I bought a truck drove it. 40 miles broke down had had it towed in. they fixed it drove another 50 miles broke down. Had to bring it back. got it back home engine light came up 40 miles broke down had had it towed in. they fixed it drove another 50 miles broke down. Had to bring it back. got it back home engine light came up I had to bring it back. They reset the light. A week later broke down on the side of the road brought it back. They had it for two weeks. It needed all kinds of repairs. They charge me $500. I do not think I should’ve been reliable for the 500 More

Gave me options and was helpful helping me decide. I will be back when I need service I will be back when I need service More

Service writer was friendly. Work was done quickly. I’ve had work done here before and have always been very satisfied. Work was done quickly. I’ve had work done here before and have always been very satisfied. More

They are a competitive dealership and the service department and parts department are friendly and know what they’re talking about department and parts department are friendly and know what they’re talking about More

Everyone was very friendly and professional, especially the woman who scheduled my appointment. She was extremely helpful! the woman who scheduled my appointment. She was extremely helpful! More

They took great care of the issue we had with a car we had just purchased from a different dealer and contacted the other dealer and took care of the warranty repair. They went above and beyond had just purchased from a different dealer and contacted the other dealer and took care of the warranty repair. They went above and beyond More

Excellent service! Very courteous on phone and in person. I’ve gone to them for years and go nowhere else. And so easy to wait in their waiting room. I agree with a Very courteous on phone and in person. I’ve gone to them for years and go nowhere else. And so easy to wait in their waiting room. I agree with all the good feedback! More