Mossy Nissan Escondido

Service Department is OUTSTANDING. Andre Rensonnet is highly knowledgeable and always takes care of my car. In addition, if I have any questions on how to use the many options availabl Andre Rensonnet is highly knowledgeable and always takes care of my car. In addition, if I have any questions on how to use the many options available on my Nissan Rogue Platinum he takes his time in explaining all the features to me and displaying them on the screen. Andre always goes over the service report with me when maintenance is completed. Andre should be the Service Department manager. More

I was hesitant in buying my 1st Nissan, but I loved the 2021 Rogue platinum so i bought it. Love the car ,but what about service? Mike B at Mossy Nissan Escondido filled in the blank . Great service and al 2021 Rogue platinum so i bought it. Love the car ,but what about service? Mike B at Mossy Nissan Escondido filled in the blank . Great service and all under warranty. Happy owner Bob N. More

I have bought three Nissan Rogue’s and each time I’ve had a wonderful experience with Cesar, Angel in sales and Ron in finance! Mossy’ Nissan also has a great service department! Mike in service is great! a wonderful experience with Cesar, Angel in sales and Ron in finance! Mossy’ Nissan also has a great service department! Mike in service is great! I will continue to buy from Mossy Nissan Escondido. I love my Rogue‼️💕 More

Unfortunately, my first experience with this dealership for car financing was highly disappointing. They provided false information about my credit score without showing me the report. They claimed it was for car financing was highly disappointing. They provided false information about my credit score without showing me the report. They claimed it was so poor that I wouldn't secure a loan elsewhere and urged me into a loan with a staggering 19% interest rate, discouraging the idea of a cosigner, possibly to avoid external scrutiny. The next day, I visited Kia dealership in Irvine, they revealed my credit as average and assured me of an 11% interest rate loan. Furthermore, Cesar, the sales manager, insisted I choose a different car based on interest rates, even when the year, mileage, and trim were identical. Later, it came to light that the car they pushed on me had a battery issue. I have already told them that I will be using this for doordash as my source of income. This level of cruelty is just unbelievable. Two days after I mentioned about the battery problem, they told me it’s normal without even bothering checking it. I had to call and drop the car at another dealer so they take car of the battery… This experience left me feeling cheated in both the deal and financing, while also leaving me with a problematic vehicle. They clearly took advantage of my inexperience with car financing. I strongly advise against trusting these individuals. More

In the beginning I thought I couldn't have gotten luckier it was the first dealership I went to when I was looking for a vehicle and I found a vehicle I wanted and I qualified for on my own. Turns out it was it was the first dealership I went to when I was looking for a vehicle and I found a vehicle I wanted and I qualified for on my own. Turns out it was all a lie over a week after I drove it around and showed it off to my entire family. I got a call letting me know that my loan wasn't approved but not to worry because another loan was found for me that was a 99.9 percent approval however, I needed to take an additional amount and sign a new contract of course or option 2 return the vehicle. I did not expect for this to happen to me. I'm a single parent who works a variety of gigs and depends on my vehicle to transport me and my child so I tried to come up with the additional money they were asking but I just couldn't. The day I drove the car home I gave the dealership a $7200 hundred dollar down payment which I had been saving to purchase /finance a new car. Since I wasn't able to come up with the additional money they were asking for I had no choice but to return the car but I was told that I'd have to wait days if not weeks before corporate would cut me a check for my down payment. The sales rep that sold me the car threatened to file a police report and report the car as stolen if I did not return the vehicle the day he called and made the threat. I let him know that I needed my vehicle and that I would return it immediately since it was my only option but why would I have to wait weeks before getting my down payment back. I didn't cancel the contract we signed. Could something like this happen again? I'm now faced with the dilemma and stress of having to buy another car but for other people reading this I would not go to this dealership. More

Jesus is my service writter. My experience with Jesus was very professional, informative and efficient. Thank you, Beth Raya Rouge Issues very professional, informative and efficient. Thank you, Beth Raya Rouge Issues More

Jesus Sanz is my service advisor, his level of work is the best, he goes out of his way to make your service experience the best, he explains every questions or concerns. I highly recommend him to family the best, he goes out of his way to make your service experience the best, he explains every questions or concerns. I highly recommend him to family and friends when they need there car service. More

100 points on a 1 o 10 scale! my experience as a 7 time Nissan owner tells me that this group EXCEEDED BY FAR in every category! The sales staff Ryan and Akeen, finance manager Jas my experience as a 7 time Nissan owner tells me that this group EXCEEDED BY FAR in every category! The sales staff Ryan and Akeen, finance manager Jason and sales manager Ron Gibson have set a new bar that every other dealership should aspire to be. I am a repeat Mossy Nissan customer, as look forward to coming here for my next upcoming purchase...These men were polite, professional, and honest in every step....Each dealership has its own style and Escondido should be proud to have Mossy Nissan as a major part of the community. Ray Morris Carlsbad 12/2019 More

Mr. Akim Akimi is honest and genuine. I wanted to let you know the other day I came into your showroom and was greeted by Mr. Akim Akimi, a sales rep. He was professional, knowledgeable, I wanted to let you know the other day I came into your showroom and was greeted by Mr. Akim Akimi, a sales rep. He was professional, knowledgeable, and very friendly. He did not try and push us to a specific vehicle, but instead talked with us about our budget, what we expecting from the vehicle and how could the vehicle help better our lives. Even though we did not purchase a vehicle today, we will be coming back to Nissan of Escondido. Thank you Alan & Maria K More

Amazing customer service Ryan was the great dealer who made a great deal of the car. Very knowledgeable and ability to lead us to the best deal of the car. I will recommend t Ryan was the great dealer who made a great deal of the car. Very knowledgeable and ability to lead us to the best deal of the car. I will recommend to talk with Ryan if you were come to Nissan. More