Mossy Toyota

Great dealership! Our salesman Mr.Ozuna was friendly and professional. He answered all the questions we had. Awesome experience. Our salesman Mr.Ozuna was friendly and professional. He answered all the questions we had. Awesome experience. More

My husband and I purchased a 2025 RAV4 and my sales person, Emilio Ozuna was fantastic! Deciding between hybrid or gas he was patient with answering all our questions. Emilio made us feel valued as a c person, Emilio Ozuna was fantastic! Deciding between hybrid or gas he was patient with answering all our questions. Emilio made us feel valued as a customer and not rushed to make a decision.. The process was smooth and stress-free. Emilio was honest and professional throughout the process. I highly recommend Emilio Ozuna to anyone looking for a great car buying experience! More

I've had my Toyota Sequoia for 25 years and started looking at a new car in May but wasn't exactly sure which one I wanted; a Tacoma or 4 Runner. Emilio Ozuna was very patient and showed me every car looking at a new car in May but wasn't exactly sure which one I wanted; a Tacoma or 4 Runner. Emilio Ozuna was very patient and showed me every car I wanted to see. Finally decided in December and came back to see Emilio because he had been so helpful in May. Since it was not in their inventory, JJ and Emilio found the pre-owned 4 Runner Limited with all the features I wished for. The car had a minor issue which Tom Larkin and the service department took care of right away. Since I obviously don't buy cars very often, thank you Toyota, I think the extended warranty offer should have been explained earlier during the process and not at the very end but all in all everyone was great to deal with and a great experience. Emilio spent the time with me to show me all the functions and features of the car and I can truly say I love my 4 Runner. Thank you Thank you Emilio and Mossy Toyota! Happy New Year! More

Luis Carreon was very helpful and courteous in finding our new car. He went the extra mile in locating the Highlander XLE Hybrid that would fit our budget. our new car. He went the extra mile in locating the Highlander XLE Hybrid that would fit our budget. More

needed out the door printing for a land cruiser. did not get the email with the outdoor price. did not get the email with the outdoor price. More

Second Purchase. This was an incredible experience. Salesperson Ryan was patient, courteous, informative, knowledgeable, and shared his experiences with his own car t This was an incredible experience. Salesperson Ryan was patient, courteous, informative, knowledgeable, and shared his experiences with his own car that helped us make a decision. Gave us an awesome price on a used vehicle. Finance process was also wonderful, staff in every department is excellent. We talked to the Service department about a problem we were having with another car. They spent a lot of time explaining and giving us information that helped us make the decision to replace the car. Had a liaison assigned to us, Rashad who helped the process of an insurance adjuster inspecting the car. Helped us make a bad situation better. Can't recommend this dealership enough! More

Best dealer I've ever done business with. I highly recommend Mossy to everyone! Find James Contreras, he's the best! I highly recommend Mossy to everyone! Find James Contreras, he's the best! More

This lady was so awesome. I wasn't trying to buy anything. Her expertise, her genuine quality of honesty, I couldn't help myself. I had to buy a car, just in case I needed one I wasn't trying to buy anything. Her expertise, her genuine quality of honesty, I couldn't help myself. I had to buy a car, just in case I needed one later in life. I had to buy it from her! She's truly amazing!! Thx Toyota! Perfect employee!!! More

I sold my vehicle to Mossy Toyota through a prearranged online service called Bidbus.com. All the terms were agreed to in advance; I just had to deliver the car, which I did. They even promised to have me online service called Bidbus.com. All the terms were agreed to in advance; I just had to deliver the car, which I did. They even promised to have me transported back to Palm Springs, which is where I came from. They were a mess. The paperwork wasn't ready and they made me wait over 2 hours to print out 7 pages for signature. Then they told me an Uber was too expensive and so I had to rent a car to drive home which cost me $100; they said they would reimburse me, but didn't. Worst of all they have failed to payoff the loan that was/is still on the car. They collected over $3000 from me instantly, on the spot and are holding my money and the vehicle without paying for it. This dealership is dishonest and lies to your face. Don't trust Mossy Toyota!!! Update: they did finally come through with the reimbursement for transportation and did finally get the loan paid off; although it took almost a month and initially they were short with the payoff. Poor communication and poor follow through. I had given them a 1 but raised my ranking because they did FINALLY come through. More